I had their site bookmarked for several weeks I think it was...some sites as you know come/go, but when it was still there & I had some time to look over their product, I went ahead and took the bait.
That was at 4:56 EST...I realized shortly thereafter that the program was not for me...poor quality, takes too long to load a station, and most all stations are meaningless. This program is NOT to be compared to having cable or a dish at your home...WORTHLESS STUFF folks by any standard.
I tried calling to let them know, "Hey...I am going to take advantage of your 30 day refund". After all, this was HOURS after I downloaded the program. Ok...I figured it was after hours and I then had to leave a message.
I tried calling in the morning again (THEIR time!), and again...the same recorded message to the effect, "We're not in...plz leave a message". I followed up with an email.
I called during the day from the office...aGAIN, same recorded message. There are red flags going up folks...NO return call to my 2 voice mails at this point. I emailed them once I got home and noted I would appreciate the courtesy of a return call letting me know they've received my request.
To make a short story long (or long story short), I have now emailed them FOUR TIMES and left FOUR voice messagaes, NONE of which have been acknowledged by these lo-lifers.
Earlier today I called my bank to let them know what I was dealing with. I received an temporary credit to my account while they "fully investigate" the matter. They will of course will attempt to reach them (GOOD LUCK I told 'em!).
It might get drawn out, longer let's say than a Paypal dispute, but it will be satisfied in my favor. Can you say "H-A-S-S-L-E"?
I just now found yet a THIRD email address of theirs!?!?! They're not trying to make themselves accessible, but several aliases and trying to skate! Here's yet a 3rd email of theirs:
[email protected]I call 'em like I see 'em...not pulling any punches... these folks are in the category of SCUM... LOSERS... CRIMINAL... DEADBEAT... LO LIFERS!!!
Kevin
lexington, South Carolina
Albania