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  • Report:  #696823

Complaint Review: airfare.com - internet Internet

Reported By:
fec - Boston, Massachusetts, United States of America
Submitted:
Updated:

airfare.com
internet, Internet, United States of America
Phone:
Web:
airfare.com
Categories:
Tell us has your experience with this business or person been good? What's this?
airfare.com advertises fares on sites such as tripadvisor.com. When selecting some of these fares on airfare.com itself, sometimes a message appears:

The price for the trip you have selected is not available any more due to the highly changing availability from the airline.

When this is shown, a fare higher than the original fare shown on tripadvisor.com is substituted.

The information given is not true and the tactic is simply a bait-and-switch. I discovered this issue when searching for a fare on Lufthansa. Clicking on various flights and back to the original one repeatedly gave me a sequence of different, higher, fares than the original fare advertised. Going to Lufthansa's web site revealed an unchanging fare at the original price shown at tripadvisor.com.

A screen capture of the message is here:

http://i.imgur.com/p38tq.jpg

airfare.com is engaged in fraud.



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