Airsplat
Arcadia,#2UPDATE Employee
Mon, January 26, 2009
I was able to pull up the records of this order. First off, please allow us to apologize for the damage to the package by UPS and the entire ordeal afterwards. Unfortunately, packaged that are returned while in route, need to be inspected before we can issue a replacement. There isn't a high probability of damaged packages, but it does happen every once in a while. And we realize it's an inconvenience. We not only understand but have to handle it, so believe us when we say we know it's an inconvenience. Some packages that are damaged are not even returned in a whole condition. While others are returned in a perfect condition. Sometimes packages will come back to us in perfect condition but just missing the merchandise out of the package. In essense, we really have no idea what we're getting back when the package is returned to us. Hence, it's very difficult to make a call before then. We realize it's not as quickly as you would have hoped for. But as you now see, we will take care of everything given the time to correc it.
Airsplat
Arcadia,#3UPDATE Employee
Mon, January 26, 2009
I was able to pull up the records of this order. First off, please allow us to apologize for the damage to the package by UPS and the entire ordeal afterwards. Unfortunately, packaged that are returned while in route, need to be inspected before we can issue a replacement. There isn't a high probability of damaged packages, but it does happen every once in a while. And we realize it's an inconvenience. We not only understand but have to handle it, so believe us when we say we know it's an inconvenience. Some packages that are damaged are not even returned in a whole condition. While others are returned in a perfect condition. Sometimes packages will come back to us in perfect condition but just missing the merchandise out of the package. In essense, we really have no idea what we're getting back when the package is returned to us. Hence, it's very difficult to make a call before then. We realize it's not as quickly as you would have hoped for. But as you now see, we will take care of everything given the time to correc it.
Airsplat
Arcadia,#4UPDATE Employee
Mon, January 26, 2009
I was able to pull up the records of this order. First off, please allow us to apologize for the damage to the package by UPS and the entire ordeal afterwards. Unfortunately, packaged that are returned while in route, need to be inspected before we can issue a replacement. There isn't a high probability of damaged packages, but it does happen every once in a while. And we realize it's an inconvenience. We not only understand but have to handle it, so believe us when we say we know it's an inconvenience. Some packages that are damaged are not even returned in a whole condition. While others are returned in a perfect condition. Sometimes packages will come back to us in perfect condition but just missing the merchandise out of the package. In essense, we really have no idea what we're getting back when the package is returned to us. Hence, it's very difficult to make a call before then. We realize it's not as quickly as you would have hoped for. But as you now see, we will take care of everything given the time to correc it.
Airsplat
Arcadia,#5UPDATE Employee
Mon, January 26, 2009
I was able to pull up the records of this order. First off, please allow us to apologize for the damage to the package by UPS and the entire ordeal afterwards. Unfortunately, packaged that are returned while in route, need to be inspected before we can issue a replacement. There isn't a high probability of damaged packages, but it does happen every once in a while. And we realize it's an inconvenience. We not only understand but have to handle it, so believe us when we say we know it's an inconvenience. Some packages that are damaged are not even returned in a whole condition. While others are returned in a perfect condition. Sometimes packages will come back to us in perfect condition but just missing the merchandise out of the package. In essense, we really have no idea what we're getting back when the package is returned to us. Hence, it's very difficult to make a call before then. We realize it's not as quickly as you would have hoped for. But as you now see, we will take care of everything given the time to correc it.