Airsplat
Arcadia,#2UPDATE Employee
Sun, August 17, 2008
I'm sorry to hear about your case or situation. We are aware of the BO situation and our sincerest apologies. There is nothing more than we would like than to fulfill your order. After all, until we ship the order, we don't charge your card. However, all exports out of China have been under strict scrutiny because of the Olympics. This is actually a known situation with many of the exports coming out of China across the board with numerous products. Please feel free to confirm this by performing a search online. Even companies such as Dell and Walmart have been affected. What we were offering as additional options or updates were either equal value or higher value items, completely free of charge. We are sorry for the situation, but please understand that supply chain issue was out of control. Thank you and we appreciate your understanding.