Shawn
San Diego,#2Consumer Suggestion
Thu, June 17, 2004
Although a conference call sounds like great solution the odds are it will never happen. The reason is that Allied Interstate is a collecion agency. They have nothing more to do with UPS than that. Your claim is one of thousands and they don't care who you are or what you problem is. The person you talk with on the phone is playing a numbers game and could care less about you. Statistically they have one of the highest turn around rates of any industry. SO, the person you talk with today probably won't even work there when you get the next call. He/she just cares about getting money out of you. There are federal laws that bind these collection companies from doing certain things. You need to first send them a letter telling them to cease all communication with you. Allied INterstate is one of the worst dirty dogs out there. Tell them in the letter you have paid the bill and have proof and will ONLY deal with UPS not a collection agency. Send the letter certified us mail. Once they recieve the letter they legally can only contact you ONE time thereafter to ask you your intentions on the claim. If they contact you again report them to the federal trade commision. If they continue you can sue them and obtian up to $1,000 dollars. There are many attorney's out there who would gladly take your case without costing you a thing unless they win. Don't let these scavangers take advantage. They are bound by laws and they regulary break them. Collections is a billion dollar business. You won't get anywhere by being nice or by doing what they say. Do what the law says. You are not helpless to the mongrols! Never give them information on you and be sure to include in your letter that you will take action if anything negative is placed on your report. Good luck!
Sharon
Alexandria,#3Consumer Suggestion
Thu, June 03, 2004
Is it possible to get both companies together in a three-way conference call? That way, they could immediately hear what the other company needs, and you could come to a resolution right then and there. No more back-and-forth. You should also ask UPS to send you a letter, or invoice, showing that your account is indeed paid off. If it does go on your credit report as a non-payment (and you might want to check if it has), then you can write a letter to the company disputing the charges. At that point, they have to prove that you don't owe it. You could send them the copy of the paid-in-full invoice. I hope you get this taken care of!