S Fleming
Lorton,#2UPDATE Employee
Fri, June 28, 2013
Thank you for your review of the services that were provided by American Eagle Limousine for your wedding. We sincerely apologize for the issues that were encountered and have used this experience as a launch pad for our complete overhaul of our company; including training for chauffeurs, management and staff as well as pre-trip inspection processes by our mechanic and chauffeurs and requiring GPS devices in every limousine for every trip. We anticipate our improvements will resolve the issues you raised and appreciate you pointing out our inadequacies. We regret that the services you received were less than exceptional and would welcome the opportunity to provide you with services in the future to have you reevaluate your opinion of American Eagle Limousine.