Ken
Holland,#2Consumer Suggestion
Sun, April 09, 2006
Well yes their is something you can do legally because what they are doing is not right. over inflated appraisals telling you your monthly payment is one thing and it turns out to be way higher not having a 30 year fixed but one they adjust after 2 years sometimes as high as 15 persent sending over a courier that isnt even a notary to sign papers. in some cases that i have heard on here from other people is having their signature on papers that isnt even your wrighting or my favorite saying you make more than you do or say you have extra income. One lady i have talked to even said that ameriquest said that she was also self employed! So yes you can do something about it and it needs to be stopped!!!! good luck to all GOD BLESS
Craig
Quincy,#3UPDATE EX-employee responds
Sun, February 19, 2006
I feel bad for your situation, all I can tell you is that the branches can not do anything for you. You can only call AMC Services to help with your account. The reason this is because AMC Services and Ameriquest are technically two seperate entities, and one can not do anything with the other. the branches sell you your loan and that's it, AMC services is the one who maintains the account But this is only advice, you are blaming them for being continually late with your payments. Although they are doing nothing to help you, they are only doing their job by acting on your agreement to pay back the loan. They don't have to do anything if they dont' want to. Yes, its piss poor customer service, but you really have no gripe with them legally. Best of luck