Robert
Dale City,#2Consumer Comment
Sat, August 16, 2003
Debbie, your arrogance and ignorance comes through clear as a bell. This seems to be a distinct pattern with BB&T employees. One thing I've found out for sure, no questions asked! BB&T not only won't admit to mistakes made by their employees! But BB&T is reluctant and usually doesn't replace money stolen from an account in the form of NSF fees even when the cause of the error is one or many of the so called FINE emmployees residing at BB&T. BB&T is famous for blaming the customer. Maybe if Debbie either knew what she was talking about when she group what seems like any and all who dare make critial remarks about BB&T! Remember Debbie, there have been more than a few major corporations fall because of lowlife company CEO's and Presidents! It might be wise for you to consider the fact that BB&T isn't exactly doing things according to the law!
Robert
Dale City,#3Consumer Comment
Sat, August 16, 2003
I am no stranger to dealing with, or trying to deal with BB&T and there practices! Nor am I a stranger in dealing with the arrogance and the stupidity of BB&T employees. First of all, not even when you prove the problem is BB&T's fault will they ever admit they were wrong! This type of Sociopathic behavior is rampant in the banking business. Nothing is ever the banks fault. It is always the customers fault. File a complaint with the FDIC! File a complaint with the FTC. Contact your State banking authority and file a complaint with them. Contact one of the consumer reporters in your area and tell them. BB&T is no stranger to complaints about their practices. And their responses are the same and in a court of law, won't hold up. It'll be fun when BB&T eats their words in court and more than they want is exposed!
Robert
Dale City,#4Consumer Comment
Sat, August 16, 2003
I am no stranger to dealing with, or trying to deal with BB&T and there practices! Nor am I a stranger in dealing with the arrogance and the stupidity of BB&T employees. First of all, not even when you prove the problem is BB&T's fault will they ever admit they were wrong! This type of Sociopathic behavior is rampant in the banking business. Nothing is ever the banks fault. It is always the customers fault. File a complaint with the FDIC! File a complaint with the FTC. Contact your State banking authority and file a complaint with them. Contact one of the consumer reporters in your area and tell them. BB&T is no stranger to complaints about their practices. And their responses are the same and in a court of law, won't hold up. It'll be fun when BB&T eats their words in court and more than they want is exposed!
Robert
Dale City,#5Consumer Comment
Sat, August 16, 2003
I am no stranger to dealing with, or trying to deal with BB&T and there practices! Nor am I a stranger in dealing with the arrogance and the stupidity of BB&T employees. First of all, not even when you prove the problem is BB&T's fault will they ever admit they were wrong! This type of Sociopathic behavior is rampant in the banking business. Nothing is ever the banks fault. It is always the customers fault. File a complaint with the FDIC! File a complaint with the FTC. Contact your State banking authority and file a complaint with them. Contact one of the consumer reporters in your area and tell them. BB&T is no stranger to complaints about their practices. And their responses are the same and in a court of law, won't hold up. It'll be fun when BB&T eats their words in court and more than they want is exposed!
Debra
Cowpens,#6UPDATE Employee
Sat, August 16, 2003
In the first place "R"... use your real name and stop calling people ignorant... I know my job and I know how deadbeats are. You are probably one of those people that I deal with day in and day out that screw up and expect the bank to pay for their mistakes. Grow up and get a life.... stop trying to tell me how to do my job and I certainly will not form low opinions of you. At this point, you are just another nameless, faceless person that complains about your own mistakes and wants the world to be responsible for it.
R
Key West,#7Consumer Comment
Thu, August 14, 2003
As a user of Navy Federal Credit Union, I have never experienced the poor customer service BB&T has until I married and she used them. The rebuttal from this Employee is the exact type of ignorant response I have come to expect from this establishment, just accusations without solution.. My wife has perfect credit as do I and this bank is continually trying to ruin it. We couldn't even successfully pay off the account without them tacking fees on out of no where after the account was supposedly closed and payed off and turned it over to collection even thought repeated calls to the bank stated a zero balance. Still getting nightly calls from a collection agency on this account that doesn't exist.
Debra
Cowpens,#8UPDATE Employee
Sun, May 18, 2003
I am an employee with BB&T in South Carolina, this is the same garbage I hear day in and day out. People write checks or use their ATM/DEBIT cards when they do not have money to cover their purchases. If you play, you pay.... STOP using your ignorance as a crutch and take responsibility for your own actions.