Troy
Shelbyville,#2UPDATE EX-employee responds
Wed, February 11, 2009
Is it not true that you would get a total of $650 dollars off if you accepted the offer? Yes, it is true. Just because you do not like rebates does not mean it is a scam.
Drawtaru
Johnson City,#3UPDATE Employee
Sat, February 07, 2009
It was an error on the part of Best Buy. Somewhere along the line, some aide typed something in incorrectly. Best Buy employees are human, and as humans, we make mistakes like any other human. You contacted Best Buy, and they informed you of the error, and appologized to you for it. I don't see how this is anything other than whining. You lost nothing, not even gas money. The definition of "bait and switch" as you called this is as follows, posted from wikipedia: "In retail sales, a bait and switch is a form of fraud in which the party putting forth the fraud lures in customers by advertising a product or service at an unprofitably low price, then reveals to potential customers that the advertised good is not available but that a substitute is." They didn't offer you a substitute, saying that the TV was unavailable, so this was not bait and switch. Please learn your terms before you complain about a company that did nothing wrong, and cost you nothing.
Drawtaru
Johnson City,#4UPDATE Employee
Sat, February 07, 2009
It was an error on the part of Best Buy. Somewhere along the line, some aide typed something in incorrectly. Best Buy employees are human, and as humans, we make mistakes like any other human. You contacted Best Buy, and they informed you of the error, and appologized to you for it. I don't see how this is anything other than whining. You lost nothing, not even gas money. The definition of "bait and switch" as you called this is as follows, posted from wikipedia: "In retail sales, a bait and switch is a form of fraud in which the party putting forth the fraud lures in customers by advertising a product or service at an unprofitably low price, then reveals to potential customers that the advertised good is not available but that a substitute is." They didn't offer you a substitute, saying that the TV was unavailable, so this was not bait and switch. Please learn your terms before you complain about a company that did nothing wrong, and cost you nothing.
Drawtaru
Johnson City,#5UPDATE Employee
Sat, February 07, 2009
It was an error on the part of Best Buy. Somewhere along the line, some aide typed something in incorrectly. Best Buy employees are human, and as humans, we make mistakes like any other human. You contacted Best Buy, and they informed you of the error, and appologized to you for it. I don't see how this is anything other than whining. You lost nothing, not even gas money. The definition of "bait and switch" as you called this is as follows, posted from wikipedia: "In retail sales, a bait and switch is a form of fraud in which the party putting forth the fraud lures in customers by advertising a product or service at an unprofitably low price, then reveals to potential customers that the advertised good is not available but that a substitute is." They didn't offer you a substitute, saying that the TV was unavailable, so this was not bait and switch. Please learn your terms before you complain about a company that did nothing wrong, and cost you nothing.
Drawtaru
Johnson City,#6UPDATE Employee
Sat, February 07, 2009
It was an error on the part of Best Buy. Somewhere along the line, some aide typed something in incorrectly. Best Buy employees are human, and as humans, we make mistakes like any other human. You contacted Best Buy, and they informed you of the error, and appologized to you for it. I don't see how this is anything other than whining. You lost nothing, not even gas money. The definition of "bait and switch" as you called this is as follows, posted from wikipedia: "In retail sales, a bait and switch is a form of fraud in which the party putting forth the fraud lures in customers by advertising a product or service at an unprofitably low price, then reveals to potential customers that the advertised good is not available but that a substitute is." They didn't offer you a substitute, saying that the TV was unavailable, so this was not bait and switch. Please learn your terms before you complain about a company that did nothing wrong, and cost you nothing.