- Report: #1037548
Complaint Review: Blackoutbrass.com - Columbia South Carolina
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Author Confirmed
Why?
Blackoutbrass.com
709 Woodrow St. Ste 210 Columbia, 29205 South Carolina, United States of America
Phone:
803-216-1130
Web:
http://www.blackoutbrass.com/
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Business Rating:
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Blackoutbrass.com Blackout Brass Product ordered and never shipped. No refund. No response to emails, phone calls. Columbia , South Carolina
I ordered 1k pieces of process brass from Blackout brass on December 8, 2012 and received confirmation for my order. They had heavy order volumes and at some point later (well after my order) posted that new orders were on a 6-8 week backorder.
I had ordered from them before and received product, so I waited. After 8 weeks had passed I sent emails and left voice messages inquiring about my order or requesting a refund...I received no communication back, nothing.
Also, I have seen on web forums where people have ordered and received product from them recently...so they are shipping. The new products are at a higher price...but they have not offered to exchange my order or refund my money or actually even communicated with me at all.
At this point they have just taken my money and ripped me off.
I had ordered from them before and received product, so I waited. After 8 weeks had passed I sent emails and left voice messages inquiring about my order or requesting a refund...I received no communication back, nothing.
Also, I have seen on web forums where people have ordered and received product from them recently...so they are shipping. The new products are at a higher price...but they have not offered to exchange my order or refund my money or actually even communicated with me at all.
At this point they have just taken my money and ripped me off.
1 Updates & Rebuttals
Alan W
Columbia,South Carolina,
Definitely Fraud: 8 week delay done on purpose
#2Consumer Comment
Fri, May 03, 2013
It turns out many companies have a limitation on the time you can file a dispute to get your money back. 8 weeks happens to be that limit (even shorter for some). I have found dozens of people who have ordered from them and have been given the run around - never receiving their items. I, myself, am going on 6 months now. It appears to me that this fraudulent company is stealing money from honest Americans. They take payment, wait for the limitation to expire, then leave you out to dry. Do not even risk 1 red cent on this company. blackoutbrass.com is an embarrassment to South Carolina and to all of America. This is Criminal and they shall be prosecuted!
