- Report: #1423224
Complaint Review: B.N.T. - Doral Florida
Reported By:
Indira -
West Palm Beach, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
B.N.T.
3321 nw 82nd ave Doral, 33122 Florida, United States
Phone:
7866079994
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
B.N.T. Hollywood pants They send the wrong size I send it back to weeks ago nd I haven’t get my exchange for the right size I already paid them a $160 money order that’s was paid in the post office Doral Florida
I order 3 leggings supposedly called Hollywood pants and paid 160 money order they sent me the wrong size when the actual size was xl and they sunt me a small medium I called them Nd return them paid 1ike $20 to ship them back nd is been to weeks that I haven’t heard from them or revive my pants and they dnt answer the phone either I ask them to giveback me the money back nd they said they only do exchanges but they just criminals
1 Updates & Rebuttals
Luis
Doral,Florida,
United States
Hollywood Pants
#2REBUTTAL Owner of company
Wed, March 27, 2019
Hello Indira, Thank you for your complaint as we value it in order to improve our service and procedures in order to provide the best service and suppor to our customers.
We apologize for sending the incorrect size.
We offer a free exchange process as well as refunds to orders within the first 21 days of the delivery date. If you still have no resolution on your order, please contact us at 305-537-3292 and we will be more than glad to help accomodate your request for a refund or exchange.
Thank you,
Luis
