;
  • Report:  #688113

Complaint Review: Booking.com - Amsterdam Internet

Reported By:
Yuri - Frisco, Texas, United States of America
Submitted:
Updated:

Booking.com
Weteringschans 28,Amsterdam , Netherlands Amsterdam, Internet, United States of America
Phone:
Web:
booking.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Have made reservation for in-suite roomin hotel in Cambridge, UK (Ashtree Guesthouse). Gave debit card information to Booking.com. Received conformation. When arrived ihotel did not have hotel room with working shower. I did not agree to stay in that room.Had to find another hotel, more expensive and convinient than I need. After arriving back to uSA found unlawul charge on me checking account. Booking.com costumer service admitted that hotel did not honortheir reservation. No refund has been issued.

 

 

 



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//