- Report: #1331983
Complaint Review: Brilliance.com - Boynton Beach Florida
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Author Confirmed
Why?
Brilliance.com
3469 Boynton Beach Blvd #3 Boynton Beach, 33436 Florida, USA
Phone:
9418948963
Web:
Www.brilliance.com
Categories:
Business Rating:
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Brilliance.com False appraisal of diamonds , defective diamonds , over priced Boynton Beach Florida
Spent over $5,000 in diamond purchase and customs rings for engagement. Paid over $2000 for diamonds that are feathered ( a s term in jewelry appraising for a crack that could break the stone) I was given an appraisal of $19,000 and the stones are garbage. I was told by 3 jewelers that my ring wasn't even valued at a $500 and because the feathering is centered its defective and they would not be able to resell . I have spoken to [email protected] to work out a trade and even upgrade as I was not informed of the diamond quality and value honestly . They have ignored and simply stated the THREE other stores are wrong.
1 Updates & Rebuttals
Response
#2Author of original report
Mon, October 10, 2016
I received a call from Jennifer last Friday. She said she would like to work with me through this situation. I feel it's right to allow them to rectify this situation. I will keep you posted on the outcome of my diamond engagement ring. I feel it's fair to at the very least, have a diamond ring that is the true value of what I purchased with no feathering.
