- Report: #795137
Complaint Review: Capital Hotel and manager Svyatetskiy Bogdan - Skt. Petersburg Internet
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Author Not Confirmed
Why?
Capital Hotel and manager Svyatetskiy Bogdan
Moskovsky Prospekt 8 Skt. Petersburg, 190031 Internet, United States of America
Phone:
Web:
http://www.booking.com/hotel/ru/kapital-otel.da.html?aid=312738;label=Booking-dk-t8KIM9r6CuUVP7UfG4S
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Capital Hotel and manager Svyatetskiy Bogdan and Booking.com Russia Fraud at Capital Hotel, which is no hotel, Skt. Petersburg Internet
When you look for hotel in Skt. Petersburg, you probably sit by a computer. Dont do that. I did that being in the city, I even did that together with a Russian doctor. We found this "hotel"
http://www.booking.com/hotel/ru/kapital-otel.da.html?aid=312738;label=Booking-dk-t8KIM9r6CuUVP7UfG4SJlgS2005377459;sid=fdaa1bdc9f3e2781790ccb784779d26f;origin=disamb;srhash=1503462869;srpos=1
which is not hotel.
I went there, I needed somewhere to sleep, so I said okay I take the room for three days and I paid 6.000 rubles. Then the doctor came and checked the room. It turened out it was not cleaned, and the toilet was brooken, so we decided not to sleep there.
We imidiately complained to the concierge. You may no that in Russia nobody makes a decision, so we just left her with the keys and sleept at the doctors place. The next day we made a written complaint in Russian to the manager.
He said that we could pick up the money, minus the toilet that we somehow had brooken..
Tuesday there were no money.
I never received any money at all.
Booking.com Russia told me they would look into the matter. They never did. Therefore this complaint is also about booking.com Russia.
If you buy hotel in Russia go by foot to see if the hotel really exists.
http://www.booking.com/hotel/ru/kapital-otel.da.html?aid=312738;label=Booking-dk-t8KIM9r6CuUVP7UfG4SJlgS2005377459;sid=fdaa1bdc9f3e2781790ccb784779d26f;origin=disamb;srhash=1503462869;srpos=1
which is not hotel.
I went there, I needed somewhere to sleep, so I said okay I take the room for three days and I paid 6.000 rubles. Then the doctor came and checked the room. It turened out it was not cleaned, and the toilet was brooken, so we decided not to sleep there.
We imidiately complained to the concierge. You may no that in Russia nobody makes a decision, so we just left her with the keys and sleept at the doctors place. The next day we made a written complaint in Russian to the manager.
He said that we could pick up the money, minus the toilet that we somehow had brooken..
Tuesday there were no money.
I never received any money at all.
Booking.com Russia told me they would look into the matter. They never did. Therefore this complaint is also about booking.com Russia.
If you buy hotel in Russia go by foot to see if the hotel really exists.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
USA
POOTEN ON A RITZ SONG...
#2Consumer Comment
Thu, December 15, 2011
was submitted at this site on December 15, 2011.
Just type in 586186 at this site to see if it is available in the consumer comments section at Ripoff Report #586186.
Thank You
HAPPY HOLIDAYS!
