- Report: #1037806
Complaint Review: Carolina Carports - Internet
-
Author Confirmed
Why?
Carolina Carports
Internet, United States of America
Phone:
855-227-7678
Web:
Elephant Structures.com
Categories:
Business Rating:
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Carolina Carports Elephant Structures Took deposit failed to deliver and install carport Internet
I found the website Elephant Structures.com on line and went through the process of placing an order for a carport with them. Delivery and installation is included in the price of fabrication of the metal structure. I had my debit card charged for 10% of the cost of the sructure.
I had to pay for a zoning permit and a building permit to have the structure installed.
Carolina Carports scheduled delivery and installation for the 22nd of March, 2013 before noon.
A pickup truck towing a trailer that was 15 feet long or more arrived at about 8am. The driver was unable to back the trailer up into my driveway. A member of the installation crew told me that they would return the following week with a smaller trailer. He also told me that they had several orders on the trailer, not just mine. They left.
I called Carolina Carports and told them what had happened. I was told they would see if they had someone with a smaller trailer.
Today, March 25th, 2013, I was told by the scheduling person for Virginia deliveries that they would not be able to deliver and install my carport.
I had to pay for a zoning permit and a building permit to have the structure installed.
Carolina Carports scheduled delivery and installation for the 22nd of March, 2013 before noon.
A pickup truck towing a trailer that was 15 feet long or more arrived at about 8am. The driver was unable to back the trailer up into my driveway. A member of the installation crew told me that they would return the following week with a smaller trailer. He also told me that they had several orders on the trailer, not just mine. They left.
I called Carolina Carports and told them what had happened. I was told they would see if they had someone with a smaller trailer.
Today, March 25th, 2013, I was told by the scheduling person for Virginia deliveries that they would not be able to deliver and install my carport.
1 Updates & Rebuttals
Joseph
Woodstock,Virginia,
Elephant Structures Trying to resolve complaint
#2Author of original report
Tue, March 26, 2013
March 26th, 2013
I received a call from a representative of Elephant Stuctures who is trying very hard to get my carport delivered eventhough Carolina Carports can not.
