Greg
Enola,#2Consumer Comment
Tue, April 03, 2007
There is a reason that items are different prices in the stores. Personally, I would not buy a Zenith, due to past experiences with the quality of their products. Also remember that any number of things can happen to cause a failure in a product such as a television. Power surges can easily cause something like this...whether or not the TV is on. The warranty was over...therefore your coverage from the manufacturer had ended. Next time you should consider getting the extended warranty in case you do have another problem in the future. Blaming Circuit City, or even Zenith, for the problem, is barking up the wrong tree.
Larry
Burbank,#3UPDATE Employee
Tue, March 27, 2007
As you stated, you were offered a protection plan through Circuit City on your product and you declined. When you declined coverage through us you agreed that you wished to deal with the manufacture and their warrenty in the event that you TV went defective. Circuit City is not to blame for this situation. We sold the product and offered an extended warrenty on it. We did not build it. Maybe next time you'll purchase a protection plan on a high-dollar electronic.