- Report: #173148
Complaint Review: Community Reading Club Of The Central Coast - Sandustky Ohio
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Author Confirmed
Why?
Community Reading Club Of The Central Coast
PO Box 1792 Sandustky, 44871-1792 Ohio, U.S.A.
Phone:
800-468-2812
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Community Reading Club Of The Central Coast ripoff fraudulent theives Sandustky Ohio
My girlfriend gave in to a telemarketer on a program for magazine subscriptions. They gave her seven days to cancel if she changed her mind and there would be no charge for the service. She called the next day to cancel but all she got was a recorded phone service with a cancellation option so she canceled her service on the phone system.
A few months later, she noticed her credit card getting charged about $82.00 a month, never received any statements. She canceled the credit card so they could not charge it anymore. Then, when she received a bill because her credit card was canceled, she called the number on the statement and talked to a very rude woman who said there was nothing she could do and they had no record of her calling them. She asked for a manager, they transfered her and the manager was ruder than the previous person and hung up on her.
Just today she received another statement in the mail. I called them to get the facts straight. They again said that she never canceled the service, but it was canceled by the company on jan 11th 2006, and if she paid the remaining $255 on her account the account would close. I told her that was crazy because she canceled the service one day after she signed up and that they already charged her credit card several hundred dollars.
She explained to me that there was nothing they could do and she has to pay the bill to cancel the account.
I've had my share of companies mess with me with offers like this, and am tired of it. Wondering what we can do about it. Any suggestions would be greatly appreciated. We have ordered both of our phone records for the last six months to see how many times we've talked to them. We want to get our facts straight.
Also thought it is interesting that the statement says for any questions about the bill to contact Benjamin Lima and is lists their phone number. I called and asked for Benjamin Lima and they say that no one by that name has ever worked for that company, and could not explain why his name is printed on their statement that these sent to us. They said they have no men working there, all the employees are women they told me, but it was a guy that called her and set up the account for her. Don't know how that can be???
John
Buffalo City, Wisconsin
U.S.A.
A few months later, she noticed her credit card getting charged about $82.00 a month, never received any statements. She canceled the credit card so they could not charge it anymore. Then, when she received a bill because her credit card was canceled, she called the number on the statement and talked to a very rude woman who said there was nothing she could do and they had no record of her calling them. She asked for a manager, they transfered her and the manager was ruder than the previous person and hung up on her.
Just today she received another statement in the mail. I called them to get the facts straight. They again said that she never canceled the service, but it was canceled by the company on jan 11th 2006, and if she paid the remaining $255 on her account the account would close. I told her that was crazy because she canceled the service one day after she signed up and that they already charged her credit card several hundred dollars.
She explained to me that there was nothing they could do and she has to pay the bill to cancel the account.
I've had my share of companies mess with me with offers like this, and am tired of it. Wondering what we can do about it. Any suggestions would be greatly appreciated. We have ordered both of our phone records for the last six months to see how many times we've talked to them. We want to get our facts straight.
Also thought it is interesting that the statement says for any questions about the bill to contact Benjamin Lima and is lists their phone number. I called and asked for Benjamin Lima and they say that no one by that name has ever worked for that company, and could not explain why his name is printed on their statement that these sent to us. They said they have no men working there, all the employees are women they told me, but it was a guy that called her and set up the account for her. Don't know how that can be???
John
Buffalo City, Wisconsin
U.S.A.
4 Updates & Rebuttals
John
Buffalo City,Wisconsin,
U.S.A.
Community Reading Club aka CRC
#2Author of original report
Thu, January 26, 2006
I called the company again today to see if another person would have information that jives with others. Some times it matters WHO you talk to... Same excuses, I told them that she called the day after they signed her up to cancel. They asked for the phone number that she called. I told them it was the same number the guy on the phone gave her to call when she signed up, and all she got was an automated phone system and maybe there is a problem with that. They quickly explained that their company has no automated phone system and that a person always answers the phone. If this is true why did their salesperson give us a phone number to an automated cancelation service if they don't have one. More like they have one but it does nothing but delay the cancelation till they can get a bill charged out for a few months till you call and complain. Why is there no way to fight companies like this????????? Somebody please help us they are not getting any more of our money, and I feel it should not be nessessary to waste our time and money going to court over such a foolish company.
John
Buffalo City,Wisconsin,
U.S.A.
Community Reading Club aka CRC
#3Author of original report
Thu, January 26, 2006
I called the company again today to see if another person would have information that jives with others. Some times it matters WHO you talk to... Same excuses, I told them that she called the day after they signed her up to cancel. They asked for the phone number that she called. I told them it was the same number the guy on the phone gave her to call when she signed up, and all she got was an automated phone system and maybe there is a problem with that. They quickly explained that their company has no automated phone system and that a person always answers the phone. If this is true why did their salesperson give us a phone number to an automated cancelation service if they don't have one. More like they have one but it does nothing but delay the cancelation till they can get a bill charged out for a few months till you call and complain. Why is there no way to fight companies like this????????? Somebody please help us they are not getting any more of our money, and I feel it should not be nessessary to waste our time and money going to court over such a foolish company.
John
Buffalo City,Wisconsin,
U.S.A.
Community Reading Club aka CRC
#4Author of original report
Thu, January 26, 2006
I called the company again today to see if another person would have information that jives with others. Some times it matters WHO you talk to... Same excuses, I told them that she called the day after they signed her up to cancel. They asked for the phone number that she called. I told them it was the same number the guy on the phone gave her to call when she signed up, and all she got was an automated phone system and maybe there is a problem with that. They quickly explained that their company has no automated phone system and that a person always answers the phone. If this is true why did their salesperson give us a phone number to an automated cancelation service if they don't have one. More like they have one but it does nothing but delay the cancelation till they can get a bill charged out for a few months till you call and complain. Why is there no way to fight companies like this????????? Somebody please help us they are not getting any more of our money, and I feel it should not be nessessary to waste our time and money going to court over such a foolish company.
John
Buffalo City,Wisconsin,
U.S.A.
Community Reading Club aka CRC
#5Author of original report
Thu, January 26, 2006
I called the company again today to see if another person would have information that jives with others. Some times it matters WHO you talk to... Same excuses, I told them that she called the day after they signed her up to cancel. They asked for the phone number that she called. I told them it was the same number the guy on the phone gave her to call when she signed up, and all she got was an automated phone system and maybe there is a problem with that. They quickly explained that their company has no automated phone system and that a person always answers the phone. If this is true why did their salesperson give us a phone number to an automated cancelation service if they don't have one. More like they have one but it does nothing but delay the cancelation till they can get a bill charged out for a few months till you call and complain. Why is there no way to fight companies like this????????? Somebody please help us they are not getting any more of our money, and I feel it should not be nessessary to waste our time and money going to court over such a foolish company.
