John
Buffalo City,#2Author of original report
Thu, January 26, 2006
I called the company again today to see if another person would have information that jives with others. Some times it matters WHO you talk to... Same excuses, I told them that she called the day after they signed her up to cancel. They asked for the phone number that she called. I told them it was the same number the guy on the phone gave her to call when she signed up, and all she got was an automated phone system and maybe there is a problem with that. They quickly explained that their company has no automated phone system and that a person always answers the phone. If this is true why did their salesperson give us a phone number to an automated cancelation service if they don't have one. More like they have one but it does nothing but delay the cancelation till they can get a bill charged out for a few months till you call and complain. Why is there no way to fight companies like this????????? Somebody please help us they are not getting any more of our money, and I feel it should not be nessessary to waste our time and money going to court over such a foolish company.
John
Buffalo City,#3Author of original report
Thu, January 26, 2006
I called the company again today to see if another person would have information that jives with others. Some times it matters WHO you talk to... Same excuses, I told them that she called the day after they signed her up to cancel. They asked for the phone number that she called. I told them it was the same number the guy on the phone gave her to call when she signed up, and all she got was an automated phone system and maybe there is a problem with that. They quickly explained that their company has no automated phone system and that a person always answers the phone. If this is true why did their salesperson give us a phone number to an automated cancelation service if they don't have one. More like they have one but it does nothing but delay the cancelation till they can get a bill charged out for a few months till you call and complain. Why is there no way to fight companies like this????????? Somebody please help us they are not getting any more of our money, and I feel it should not be nessessary to waste our time and money going to court over such a foolish company.
John
Buffalo City,#4Author of original report
Thu, January 26, 2006
I called the company again today to see if another person would have information that jives with others. Some times it matters WHO you talk to... Same excuses, I told them that she called the day after they signed her up to cancel. They asked for the phone number that she called. I told them it was the same number the guy on the phone gave her to call when she signed up, and all she got was an automated phone system and maybe there is a problem with that. They quickly explained that their company has no automated phone system and that a person always answers the phone. If this is true why did their salesperson give us a phone number to an automated cancelation service if they don't have one. More like they have one but it does nothing but delay the cancelation till they can get a bill charged out for a few months till you call and complain. Why is there no way to fight companies like this????????? Somebody please help us they are not getting any more of our money, and I feel it should not be nessessary to waste our time and money going to court over such a foolish company.
John
Buffalo City,#5Author of original report
Thu, January 26, 2006
I called the company again today to see if another person would have information that jives with others. Some times it matters WHO you talk to... Same excuses, I told them that she called the day after they signed her up to cancel. They asked for the phone number that she called. I told them it was the same number the guy on the phone gave her to call when she signed up, and all she got was an automated phone system and maybe there is a problem with that. They quickly explained that their company has no automated phone system and that a person always answers the phone. If this is true why did their salesperson give us a phone number to an automated cancelation service if they don't have one. More like they have one but it does nothing but delay the cancelation till they can get a bill charged out for a few months till you call and complain. Why is there no way to fight companies like this????????? Somebody please help us they are not getting any more of our money, and I feel it should not be nessessary to waste our time and money going to court over such a foolish company.