Anonymous
bayside,#2Author of original report
Thu, December 31, 2009
Unfortunately, Mr. Corbin and staff prefers to label a Disabled person as a troubled person. You are expanding your disrespectful ways in writing.
As a result of Corbin's behavior, I went to explore other dentists in Bayside NY, I found a wonderful and caring and understanding dentist that respects everyone and is equal to Disabled persons' needs.
ALL SMILES DENTAL located at 193-16 Northern Blvd, Flushing NY (right next to Bayside) 347-438-1000. I am having great success with their dentistry at approx. 1/3 the price. 347-438-1000 (I listed their name as a courtesy to the public in Bayside and near, that are in need of the BEST Dental service around).
And again, Mr. Corbin your service is non-existent-IT IS MANAGED WITH GREED, money first - teeth second- money first - gums second-.
Dr. Corbin
Bayside,#3REBUTTAL Owner of company
Wed, December 30, 2009
Its disturbing to discover that someone is making public accusations about you for six months; unanswered, uncorrected and unchallenged.
At the same time, one feels a certain amount of sympathy reading the words of someone so needing to blame others to explain why their lives arent working.
However, when they invent, falsify, misstate and misrepresent what they couldnt or wouldnt understand in an effort to libel our reputation, sympathy cannot be allowed to prevent the truth being told.
In simple fact it is quite evident exactly whom Anonymous is, for despite what one might be led to think in reading the anonymous Ripoff Report, complaints about our Dental Practice are quite rare; precisely because our ethical standards would not allow us to fix a temp tooth (which they originally put in) that broke but more on that later.
The first time Anonymous came in he expressed a desire to have his entire mouth restored and rehabilitated. He wanted to determine what was needed in terms of time and money. He was given a full work-up including x-rays; spent over an hour in the dental chair and in having his personal treatment plan created The cost of restoring his mouth to a healthy state was not cheap as his entire mouth was a disaster: loose teeth, missing teeth, gum disease. He left the office, that first time, telling the office manager that he was going to think about it.
He returned some time after the first visit asking that a front tooth (the temp he cites ) have a temp put on it. The tooth in question was not a temporary tooth, but a rotted (and as a result) mobile permanent tooth. A higher power than we holds responsiblity for putting in that tooth.
He was advised: (a:) that it most likely needed a root canal (b:) that as it was a front tooth hed want a lab temp to match color and size with those teeth he still had, not one of the off-color plastic sleeve temps that we kept for emergencies (c:) we couldnt ethically ignore all the other problems in his mouth without advising him and recommending strongly that he follow our initial treatment plan.
Despite being told that our practice devotes itself to creating and maintaining healthy and attractive mouths; Anonymous seemed only to want the cheapest quick fix; refusing to even consider a root canal or our other recommendations.
Anonymous was not seen on an emergency basis; cosmetic and restorative dentistry was given as the reason for his seeking a consultation, pain was never cited nor evident in his first, nor second, consultation.
When he called back,yet again, our office manager could see that Anonymous was a troubled person and in an effort to end the situation finally offered to have the tooth treated and fitted with one of the emergency plastic-sleeve temps; even though color and fit would not be ideal.
Well, as they say No Good deed goes unpunished and here we are, branded as profiteers. Our only comfort: If Anonymous ever goes to a dentist again, it wont be to us.
Dr. Corbin