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  • Report:  #67625

Complaint Review: Dan Dipert Coaches & Tours - Arlington Texas

Reported By:
- Arlington, Texas,
Submitted:
Updated:

Dan Dipert Coaches & Tours
http://www.dandipert.com Arlington, Texas, U.S.A.
Web:
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Tell us has your experience with this business or person been good? What's this?
This company recently TERMINATED drivers due to the fact they got TICKETS for driving one of their buses that had a EXPIRED commerical vehicle safety inspection. This inspection was over 3 months EXPIRED. And this want on just one of their vehicles, but was determined that many of their vehicles had EXPIRED Safety Inspections. Seems like the Mechanics need to do some work on them they said before they would pass inpsection and they hadnt got around to it. Dont sound like vehicles I want to be driving or riding in.

Also, they recently had a PASSENGER Die while on one of their tours. The Driver JOKED about this after they had returned commenting how they had to take this person out thru the side window of the coach and such. Sounds like they really cared about their passngers and such.

So If you are thinking about CHARTERING a Motorcoach from this company or travelling on one of their tours, I would strongly RECONSIDER. If you do travel with them, DEMAND to see the Drivers DRIVERS LICENSE and make sure they have a VALID Commercal Driver License with a PASSENGER Endorsement, also check out their DOT Medical certificate to make sure it hasnt EXPIRED and they have it on them. I know of many drivers who commented they never carried that with them. Also make them show you PROOF of Liability Insurance on that Vehicle and then check the Window Stickers showing that the Registration & Safety Inspections are CURRENT & VALID.

And then hope you get a good driver, they have a VERY HIGH Turn over of drivers due to the ATTITUDE of the owners running off any body that doesnt play their games. Also their Senior Drivers think they know everything & can Joke about DEAD Passengers & such. Very Low Morale !!!!

Tom

Arlington, Texas
U.S.A.


2 Updates & Rebuttals

Ruth

Fort Worth,
Texas,
U.S.A.
I wish I had known

#2Consumer Comment

Sat, February 07, 2004

I wish I had seen this before I traveled with this incompetent company. Their drivers are some of the crassiest people I have ever dealt with. I spoke with several drivers that were involved with the event they were involved in & almost everyone of them had less than 1 year of experence. I almost refused to ride with them. They all drive dangerous and reckless. I would not recommend using them unless you dont value your life or others you choose to travel with.


Gwen

Dallas,
Texas,
U.S.A.
Had heard reports about this company, rude, very bossy and mean

#3Consumer Comment

Sat, September 27, 2003

Me and my husband had been thinking about traveling with them on one of their tours. We had heard both good and bad about them. But after reading this here and speaking with other people who have been on trips with them, we will never travel with them. We have heard how rude their drivers are and how several of the guides that they have with you are very bossy and mean. We are also passing on this information to everyone in our senior group as well as others at our church and such. Thank you for this info.

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