Felicia S
Shreveport,#2Consumer Suggestion
Thu, October 23, 2008
I have a contract with Dealer Service and I have tried to cancel but I talked to a Michele and she told me that the company Ultimate has stopped paying there claims. Dealer Services has offer to pay all claims that they wrote. Call Michele 8am-5pm central standard time and she claims that they will pay for any back claims if there company wrote the warranty. The number is 1800-649-1856 ext8760 please let me know if your claim get resolved so I can continue paying or not. I cancel my direct debt and closed my debit card so if I keep the coverage I will pay by check. Please let me know in a rebuttal. Thanks Felicia S. Shreveport, LA
Dddslugirl
Avondale,#3Consumer Comment
Wed, August 13, 2008
I am responding to Ripoff Report No. 347352 (Lovegod777 in Phoenix, AZ). I received a FINAL NOTICE from DS Dealer Services stating my factory warranty coverage was about to expire. A red flag went up in my head when I noticed they did not reference the make, model, or year of my car. Then alarms started going off when it asked ME to supply the VIN number! That's when I got on the internet seeking info about DS Dealer Services. I found Ripoff Report (thank God) and a report from someone living in my area (Phx., AZ). I pulled up report no. 347352 and noticed some similarities between his report and my recent DS correspondance. The man's name on the correspondance was "Kent Finley", the address was almost the same "100 Mall Parkway, St. Louis, MO 63385", the FINAL NOTICE in bold, and the coverage difference between Gold and Platinum package. That was enough for me to realize, this was a scam. Thank you Ripoff Report for giving us the resource to help catch the scumbags who prey on well-meaning consumers. And also, another BIG THANK YOU to all those who've shared their unfortunate experiences to help others avoid the same painful and costly mistakes. DDDsLugirl Avondale, AZ
Wendy
Asbury Park,#4UPDATE EX-employee responds
Fri, July 04, 2008
I worked for this company years ago and your story is par for the course. What happens is if they give you your money back then the person that originally sold you te warranty has to pay the company back the commission they received for selling you the warranty. If the person is no longer employed there, turn over within this company is extremely high, then the company loses money. My suggestion is to askto speak to the originator of your warranty purchase this will gauge how much fighting you will have to do to get a portion of your money back if any. Good Luck!