Aman
Washington,#2Author of original report
Sat, September 09, 2006
I was very unhappy with Doba. As a result of how they do business, I will not recommend anyone to them, nor will I every use them. However, the annual membership fee that was charged to me have been fully credited. I filed complaints with necessary government and non-profit agencies that made the difference, and I encourage others who have been wrongly treated by companies to do the same.
Dawn
Washington,#3Author of original report
Fri, August 25, 2006
Again, for those who misunderstand the point made in this comment. When a business calls a potential client, as in telemarketing, and offer their services in exchange for a fee, you must verbally explain the terms and/or agreement prior to charging the fee. Many businesses (including online) have been sued as a result of this kind of negligent and a lack of knowledge. I speak for all Doba clients who were telemarketed (called) and offered an annual membership, and were not verbally told the membership fee is non-refundable.
Bob
Albuquerque,#4Consumer Comment
Fri, August 25, 2006
When I deal with an online company, such as Amazon, they don't sit there and tell me all their terms and policies, they are online to be read. Does DOBA not have a web site to see the terms and conditions?