capeteddy
Cape Coral,#2General Comment
Tue, July 13, 2010
I recently rented a car from another agency in Cali and they did the same thing to me, when I got home I recieved a letter saying I ran a toll and the toll was $2.50 but now it's a $57.00 fine and to pay thru a toll toad company that handles there affairs, I threw it away and reported my credit card stolen so they can't use it and the heck with them, I know I didn't go thru a toll or was anywhere near the toll rd in question. It's just another rip off and I swear if I travel again, I will cab it everywhere. It would be less money to do so.
Kyle
Tahlequah,#3Consumer Suggestion
Sun, March 18, 2007
The rental company would not be making any money off of this. It was an error by the state. The way it typically works is there is a toll violation (someone ran a gate without paying) and a security camera will take a picture. The state department of transportation will then send a bill to whomever they feel is the owner of the vehicle. In this case they made an error in finding the correct owner, probably because of the unreadable license plate. I'm sure if you contact the company's customer service and show proof that you weren't even in the area when the violation occured, they will drop the incident and take proper action with the state for the erroneous charge.
Chris
Santa Maria,#4Consumer Suggestion
Sat, March 17, 2007
They should dispute the bogus charge with the credit card company! It shouldn't be too difficult to prove. Sounds like Dollar just charged the most convenient customer from around that time period without caring about the facts.