- Report: #715211
Complaint Review: dressale.com - Internet
Reported By:
gayana -
tujunga, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
dressale.com
Internet, United States of America
Phone:
Web:
dressale.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
dressale.com I ordered two dresses and paid over $300.00 and got very cheap and damaged dresses. They don't want to return my money... Internet
I ordered 2 dresses form this web site and it was the worst mistake of my life. This is a very big ripoff company that resides in Honk Kong . The dresses that arrived are totally different from the pictures on the web and are very poor quality - the zippers are stock on both dresses, the bottoms are very uneven and there are treads all over the dresses. I called and emailed them many-many times, but every time they say that they are very sorry, but.... I'm still fighting with them, but wheen I read other report from you I don't think I can get my money back. This is so unfortunate:((((((
1 Updates & Rebuttals
Dressale
New York,New York,
sincere apology from dressale.com
#2REBUTTAL Owner of company
Mon, June 03, 2013
Dear customer:
We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback.
As for your issues, you can contact us via our email [email protected] ,or the live chat http://livechat.dressale.com/chat.php , and our customer service team will help you there.
Thank you,
Dressale
