Pamela
Cottage Grove,#2
Fri, August 14, 2009
Actually, Fedex did lose the lawsuit in October or 2007 in California. Each state has it's own suit within which Fedex has appealed. California was a huge precedence.
Frankie
Tucson,#3UPDATE Employee
Wed, July 22, 2009
The $7.50 charge is also applicable by UPS -- if you think about it, UPS has been in business many more years and have actually started the standard of some of the additional handling fees that both carriers currently charge! As for FedEx having Independent contractors vs UPS has employees - FedEx did not lose the lawsuit -- I recommend you continue to follow those facts before you state something that might not be accurate.
Michael
Blaine,#4Consumer Comment
Fri, April 10, 2009
Obviously, it's not an individual person that hand scanned your package causing a random and unnecessary upcharge. You probably didn't mean that as that logic is ludicrous, but it appears that is what you're saying. By the same misunderstanding, there is never a charge for simply scanning a label. The fee may have been due to additional handling, such as length or weight restrictions or a shipment not in a corrugated box, though we can't say without that info from you. There may also be a fee if package labels are created under an account with frequent incorrect information, ie: improper weight or size inputs. The fee is for the time spent to correct the errors of package specifications. There are actually people low enough try to cheat a shipper by thinking it's easy to claim a size or weight that is less than the true specs of the package. I have shipped via all major carriers for almost ten years. All things considered, UPS is the best. Still, if you've shipped with FEDEX for three years, why stop now because of only one gliche? Keep in mind too that FEDEX Ground and Home Delivery are not done by FEDEX employees. Those delivery guys are self employeed people that are commissioned by FEDEX. There is obviously more protocol errors due to this fact. These independently operated drivers have sued FEDEX and finally won their suit. Once these drivers are on the FEDEX payroll with benefits, the FEDEX rates will be significantly above UPS rates due to the increased FEDEX overhead. Good luck to you.