- Report: #404884
Complaint Review: Genix- LuminouBrite - Glendale California
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Genix- LuminouBrite
Glendale, California, U.S.A.
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Genix- LuminouBrite On LIne Add Can not return product - they will provide RMA number by email or call ? Glendale California
Genix -LuminousBrite
Glendale CA.
I had entered information for a 20 day trail of this company.s teeth whitener and did not see in the small print that you must cancel in 2o days or you iwll be billed $88.00 a month for a small tube of teeth whitener. I send numerous emails and tried to call several times to no avail. Now I have to cancel my credit card and hope these guys can not bill me again for another $88.00? This is a big scam and I noticed another person had the same problem with this company in August?
How can I stop this company and get them to send me an RMA number before the 15 day return policy?
They will not confirm that I have canceled the product?
Burt buckholtz
Massapequa Pk, New York
U.S.A.
Glendale CA.
I had entered information for a 20 day trail of this company.s teeth whitener and did not see in the small print that you must cancel in 2o days or you iwll be billed $88.00 a month for a small tube of teeth whitener. I send numerous emails and tried to call several times to no avail. Now I have to cancel my credit card and hope these guys can not bill me again for another $88.00? This is a big scam and I noticed another person had the same problem with this company in August?
How can I stop this company and get them to send me an RMA number before the 15 day return policy?
They will not confirm that I have canceled the product?
Burt buckholtz
Massapequa Pk, New York
U.S.A.
1 Updates & Rebuttals
Genix_billing
Glendale,California,
U.S.A.
Genix Refund
#2UPDATE Employee
Wed, January 14, 2009
Our terms and conditions are not in fine print, they are available at numerous sections of our website in regular sized font. Furthermore, no one can be eligible for our free trial unless agreeing to the aforementioned terms. Now, I am willing to help you out with any problems or complaints that you have, just email me your full information at [email protected] and I will gladly help you.
