- Report: #667355
Complaint Review: Hard Rock Cafe in Panama S.A. - Panama city Internet
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Author Not Confirmed
Why?
Hard Rock Cafe in Panama S.A.
Panama City Panama Panama city, Internet, United States of America
Phone:
507-208-2800
Web:
Categories:
Business Rating:
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Hard Rock Cafe in Panama S.A. Rude, Obnoxious, Laughed at us, Lousy service, overpriced, worst HRC in the world!!! Panama city, Internet
This has to be the worst dining experience ever!! We have been to the following HRC's and never a problem: Dallas, Chigaco, Cancun, New York, Tampa, Caymans, Fort Lauderdale (stayed at the resort and casino). But after this horrid treatment, we no longer will spend another dime!! The staff was slow, enjoyed laughing at the few words in spanish we tried, and refused to have a manager talk to us, as he sat at the bar! We were mostly appalled as we left,the staff was cheering and applauding our departure!!! We were mortified and did not think anything more than this is a group of racist and very poorly trained staff!! After writing an extensive email to the restaurant manager and HRC's corporate office, I received no response. When I emailed a second time, both recipients claimed to not every receiving my email, yet my Gmail account says otherwise!!! I am going to copy and send this again,,,we shall see if I get a response this time!!!
2 Updates & Rebuttals
Jeff
gilbert,Arizona,
U.S.A.
More to the story?
#2Consumer Comment
Sat, December 04, 2010
So how slow were they? And you asked for a manager because of this? It seemed like the establishment wanted you to leave, and they probably did the kind thing by not asking you to leave. So when you did leave they made it sure for you to not want to come back
Robert
Irvine,California,
U.S.A.
So..
#3Consumer Comment
Thu, December 02, 2010
How did you go from slow service and them "laughing" at your Spanish to them cheering and applauding when you left.
Seems like there might be a few details left out.
