- Report: #528262
Complaint Review: J. Crew - Lynchburg Virginia
Reported By:
Mike -
Rockville, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
J. Crew
One Ivy Crescent Lynchburg, 24513-1001 Virginia, United States of America
Phone:
8005620258
Web:
Categories:
Business Rating:
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J. Crew OVERCHARGED ME on the Phone for a Product that they did not have in their store Lynchburg, Virginia
On November 11th, I went to the J. Crew store in Montgomery Mall in Bethesda. They had a sweater that I liked but did not have my size. The sales associate at the store said she can assist me with ordering it for me over the phone. The associate that I spoke with said that the Sweater would be $35.00 (approximately before taxes). I gave my credit card number to the person on the phone. A few days later I received my sweater. When I went online to check my transactions, I saw a charge of $73.67. I called the 1-800 number and complained. They said they will be looking into this. I will update this information when I either get refunded the difference which is $38.67, or give me store credit.
