Complaint Review: JP Morgan Chase - Chase Credit Cards - Wilmington Delaware

I also was a WAMU customer that saw the transition to Chase. A transition that also almost simultaneously raised my APR up to 21, then 29.99%. The employee is correct as it does correlate with the amount of credit that I am using on this and my other credit card. What is difficult to understand however, is that despite my history of on-time payments and longevity, why they would slap my loyalty so, and blame it on my current available credit. My history with the company should stand for itself.

i should also add that after bringing both of my credit cards back to $0 balance, Chase still refused to lower my interest rate. What's their argument now? "there are no promotional offers at this time that would allow for lowering interest rate."

Goodbye Chase. Is there any credit card company out there with better business practices. One that maintains a fixed rate as long as you keep your end of the agreement. One that places high value on loyalty and less on greed. Anyone?

Yep folks, can't wait to leave this bank.  When I had to cancel my debit card they sold me on there 25 dollar a year pay you back debit card deal and then started charging me for my checking account that was free for years (Wamu customer and American Savings customer prior to their buyout by Wamu).    I never received a letter notifying me that my checking account was now costing 12.00 a month and called them when I saw the charge.  They said I had to maintain a plus 3K balance and/or have automatic deposit to get anything free checking.  I am so over Chase.  Anyone recommend a better national bank.  This is a sad state of affairs what our fellow American companies that were bailed out by the taxpayers are doing to the taxpayers.  Shame further on Chase.


And regarding the suggestion I defaulted above .... reading comprehension for the fail.  I have never defaulted or paid late - hence my calling myself a good customer.  It isn't hard to figure out what is going on with the amount of complaints on this site alone of JP Morgan Chase.

ok here is the deal with the wamu accounts that chase bought out.there are 3 million accts that came over and chase doesnt want or need all these accts therefore they raise the apr in hopes of the cm paying off and shutting down the accts out of the 3 million accts chase only really wants to keep 1 million of them.if you pay your bal off in full every month then your not what chase is looking for because then you are not generating them any fi charges.and as far as the bailout chase didnt want or even need the little sum of money that they recieved they have a net gross in the trillions.also about the credit score chase saves money not doing that and in the end thats all it really comes down too hints the reason wamu is no more and chase is on top of the world.

Dear Card Member, I can understand your frustration as I too am a credit card consumer. What you are experiencing is very unfortunate but maybe I can help. I want to say up front that there may be some options to help minimize some of you burden on a monthly basis. However I would like you to know some of the things that go into raising a persons interest rate. I can't be spacific as to you personal credit because I have no idea who you are but chase is not a score based lender. Credit scores have less value than you might think. Chase is a risk based lender that takes into account all facets of your credit. While I can't be spacific, I can say that high credit utilization is one of the highest risks to the bank. Based upon your statments it would be my guess that you have some cards that are maxed out and there was some form of default. Maybe the account went over limit or had a late fee. (yes one day late is still late) If this was the case a review of your current credit history would have been examined and the higher the risk the higher the rate would be. It is not random or targeted and has very little to do with your payment history. This may not make you feel better but it is accurate information. As far a the help I eluded to; take the time to call and ask for customer support. This is a special department that provides hardship programs. This may be a great way to make it through these tough times.

Chase, Capital One, Citi Bank are all showing their scum-sucking colors right now. Chase, however, is the worst player in this pack of slimeballs. Chase is seriously taking advantage of people right now.