- Report: #565344
Complaint Review: Kaiser Am Wiener Platz - Koln Select State/Province
Reported By:
Vimal Sethia -
bangalore, Nationwide, India
Submitted:
Updated:
-
Author Not Confirmed
Why?
Kaiser Am Wiener Platz
Genovevastr. 10 - 14, M Koln, 51065 Select State/Province, Germany
Phone:
+49221623050
Web:
Categories:
Business Rating:
(0)
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Kaiser Am Wiener Platz Deducted money from credit card without my authorization. Miss-use my credit card Koln, German
I booked the hotel "Am Wiener Platz, koln, Germany "from booking.com website for 25 Jan-2010 and provided my credit card details. While check-out on 26-Jan-2010, I paid the cash money at reception and took receipt . But hotel again deducted money from credit card on 31 Jan, 2010. This is miss use of my credit card details that I passed to hotel at the time booking. When I enquired from hotel for this transaction, they said I booked the hotel for 30th and 31st Jan as well. Which is not true since when I asked them proof/request of booking, they do not have any request/proof from my side. Let me know way to get my money back.
