Kiss Media Group Ltd.
Squamish,#2REBUTTAL Owner of company
Mon, November 10, 2014
This libellous report was filed by Mr. David Hendricks against Kiss Media Group Ltd. and Patricia Jones. The laws of British Columbia, Canada require that a lawsuit be filed within two years from the date of publishing the remarks. Unfortunately, this date has now past and I am not able to seek remedies through the courts of British Columbia on this matter.
Kiss Media Group Ltd has been in business since 2000 and is a leading provider of Tourism Publications in Western Canada. We produce mini brochures, visitor maps of Banff, Canmore, and Whistler, a dining guide of Greater Victoria (TASTE MAG), and an online tourism directory (visitormaps.ca). Our team consists of professional and talented graphic designers, writers, distribution managers, sales staff and production coordinators. Our publications are distributed to a network of over 1000 businesses that support our team and our products. Our reputation is very important to us.
Kiss Media Group contracts professional independent sales representatives, graphic designers, and distribution providers. Each relationship is governed by an Agent Agreement or Supplier Agreement that sets out the responsibilities of the Company and the Independent business/business person. Mr. Hendricks was contracted as a Commission-based Sales Agent in the Greater Victoria region for Kiss Media Group Ltd mid July 2010. This was a 90 day contract. As part of David’s sales training, he visited all of our distribution locations and topped up their supply of guides. We find that it is important our sales reps have intimate knowledge of our company’s ad production and distribution process in order to better service our clients.
During the month of August after completing training, Mr. Hendricks continually failed to submit his weekly Sales Report and his Daily Sales Logs. After 3 weeks of failing to submit his reports, Mr. Hendricks was put on notice and not allowed to enter the sales field until his reports were filed with our office. He then submitted one Daily Report Sheet spanning the activities of 3 weeks in the field! This log detailed approximately 35 sales calls only. Over the next week Mr. Hendricks was personally supervised by me daily via telephone to offer sales support. It came to light that Mr. Hendricks was not performing his sales duties and cited family problems and family pressure as the reason. He informed me that he needed to terminate the contract early (5 weeks into the contract) to deal with his teenage son and to look for full-time salaried employment. I then personally assumed his abandoned respsonsibilities.
In October 2010, over 6 weeks after Mr. Hendricks had terminated his contract, he and his wife emailed and called my office seeking payment for commission on one incomplete sale and one undocumented expense. At first I told him to submit and invoice and receipts and reminding him of our cheque run schedule. After reviewing all of the details, I told David that I disagreed with what he was seeking and suggested we enter mediation through the Small Claims Court of BC, as this was the dispute resolution mechanism set out in our contract. I never heard from David Hendricks again. He then posted this very libellous and inaccurate report on this website almost 2 years later.
Thank you for taking the time to read our response to this report.
Should anyone wish to speak with me directly on this or any other matter, please feel free to contact me directly:
Patricia Jones
Publisher
Kiss Media Group Ltd.
604-905-8930
[email protected]