Karl
Clovis,#2Consumer Suggestion
Sat, December 13, 2008
A few facts have gotten mixed up though. These people bought a USED car, not a new one but they didn't do their homework before they arrived at the dealership. They should have shopped and discovered what was available and then gone home to see what an identical Liberty was selling for on Cars.com or elsewhere. They should have then shopped their used car to several used car dealers to see what it was worth. They also should have looked at the NADA Blue Book to determine the loan value of that year Liberty with that mileage. They should have gotten a price for the cheapest Liberty, preferably from a Jeep dealer and then they should have gotten a loan from their credit union and purchased the car with a check made out to the dealer and themselves. The extras - usually worth a fraction of what a dealer charges and are unnecessary for the most part - should be listed on the contract. You can see the prices of them BEFORE you sign. If you don't like the price have the dealer rewrite the contract. It is already in a computer and takes less than a minute to amend it. NEVER SHOP MONTHLY PAYMENTS. The dealer will sell you anything on the lot for $300 a month but terms will hugely differ -48 months, 72 months, different down payments, different interest rates, etc.
Pardel
Bernie,#3Consumer Suggestion
Fri, December 12, 2008
This actually was not a rip-off. Believe me, I feel your pain as the same thing happened to my husband and me when we were first starting out and bought our first truck. The sales staff did exactly what they were suppose to do. It is your job as a comsummer to do the homework before making such an expensive purchase as an automobile. The 23,000.00 you currently owe is not just for the vehicle. You state you purchased all of the extras, so some of this amount (probably about half, $5000.00) is for all of these extras that would have been explained to you when you spoke with the financier. You also have tax, tag, and title that would have been added on. This is required by law and would have been several thousand dollars. Now, the minute you drove that new car off the car dealerships lot it became a 'used' vehicle and depreciated by approximately $5000.00. See where I am going here? That is what happens when you buy 'new'. Because you are young and have a child is no excuse to blame the car dealership for your in-experience. If you did not know how to buy the car you could have asked your parents for help or researched it on the internet.
Larry Miller Chrysler Jeep Dodge General Manager
BOISE,#4UPDATE Employee
Thu, December 11, 2008
We at Larry Miller Chrysler Jeep Dodge are a family owned dealership. We are very sorry for the experience that this family went through. At the time of the experience the employee mentioned was not an actual employee of our dealership and has never been. We have since changed our management team, sale staff and our sales approach. We feel we are in a very good position to serve this community in all of their automotive needs. We welcome feedback on how we can improve. Thank you, Larry Miller Chrysler Jeep Dodge ~ General Manager