- Report: #623858
Complaint Review: Lennox Residential - Internet Nationwide
Reported By:
Lennox_is_unfair -
Calgary, Alberta, Canada
Submitted:
Updated:
-
Author Not Confirmed
Why?
Lennox Residential
2100 Lake Park Bvld, Richardson Texas 75080 Internet, Nationwide, United States of America
Phone:
Web:
www.lennox.com
Categories:
Business Rating:
(0)
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Lennox Residential Rebate claim not honored - Lennox doesn't deliver on their promises once they have their money Internet, Nationwide
After my rebate claim went, I didn't hear a word back from Lennox.
I phoned the customer line a couple of times, only to get a busy tone. I got caught up in other activities, and only followed up when Lennox came back for an annual check / sales job.
Well - in fact they rejected my rebate claim - BUT NEVER INFORMED ME AT THE TIME. Their claim is I missed a post-mark date, but I put the claim form in the mail the day after my furnance system was installed (and paid for!). They did however, inform my local dealer - WHO AGAIN CHOSE NOT TO LET ME KNOW EITHER.
The dealer apparently tried to contact Lennox corporate, who rejected the rebate claim yet again!
So in short - if you buy from Lennox - beware that they do not follow through on their rebates!!!!
I phoned the customer line a couple of times, only to get a busy tone. I got caught up in other activities, and only followed up when Lennox came back for an annual check / sales job.
Well - in fact they rejected my rebate claim - BUT NEVER INFORMED ME AT THE TIME. Their claim is I missed a post-mark date, but I put the claim form in the mail the day after my furnance system was installed (and paid for!). They did however, inform my local dealer - WHO AGAIN CHOSE NOT TO LET ME KNOW EITHER.
The dealer apparently tried to contact Lennox corporate, who rejected the rebate claim yet again!
So in short - if you buy from Lennox - beware that they do not follow through on their rebates!!!!
