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  • Report:  #648722

Complaint Review: Leo Hostel-Beijing - Internet

Reported By:
Ben - Palm Harbor, Florida, United States of America
Submitted:
Updated:

Leo Hostel-Beijing
Guang Ju Yuan, 52 Da Zha Lan Xi Jie, Qianmen, Xua Internet, United States of America
Phone:
Web:
www.leohostel.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I was excited about my trip to Beijing, and the Leo hostel website looked promising. But upon arrival everything that could go wrong did. I had booked my room weeks in advance, and the person at the register (who spoke no english) couldn't find my reservation, so for my first night I had to sleep in the lobby. The next day, when I got my room, it was dirty, bug-infested, and there were absolutely no amenities- no pillows blankets, sheets, and oh yeah, there was no electricity. The bathroom was gross, and the shower was just a trickle of water. I had signed up to do one of their Great Wall tours, but it ended up being 30 minutes of Great Wall time and 2.5 hours of "shopping". I'd give anything to get these three days back!


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