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  • Report:  #243123

Complaint Review: McDaniels And Associates/ Kirby - Montgomery Alabama

Reported By:
- Montgomery, Alabama,
Submitted:
Updated:

McDaniels And Associates/ Kirby
Office Park Circle Montgomery, Alabama, U.S.A.
Phone:
334-3569629
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had Kirby peddlers come to my door, talked me into making a down payment because I had a few days to change my mind and my money would be refunded.

Well I changed my mind, they came and picked the vacuum up, I asked about my refund, it would be mailed within 10 days, after about 2 1/2 weeks I called the number on the contract, was told it had been mailed.

Days later no refund, I call again, this time there is some problem with my refund and I am being charged for cleaning up the machine.

Weeks later no refund, I call again, this time I am being charged for repairs to this supposed brand new kirby.

I also contacted Kirby directly. I was told that McDaniel and associates is an independently owned and operated business and they do not work for kirby.

The contract I signed gave me the right to cancel the contract witin a cetain amount of time and receive a total refund, I cancelled but McDaniel and Associates has not given me one red cent of my money back, not to mention how rude and insulting they have been when I have called.

I have reported this to the Attorney Generals office.

Montgomery, Alabama
U.S.A.


5 Updates & Rebuttals

Robert

Buffalo,
New York,
U.S.A.
Small Claims

#2Consumer Suggestion

Sun, January 20, 2008

You should file a small claims suit against them. By law you had 3 days to cancel the contract. Good luck.


Robert

Buffalo,
New York,
U.S.A.
Small Claims

#3Consumer Suggestion

Sun, January 20, 2008

You should file a small claims suit against them. By law you had 3 days to cancel the contract. Good luck.


Robert

Buffalo,
New York,
U.S.A.
Small Claims

#4Consumer Suggestion

Sun, January 20, 2008

You should file a small claims suit against them. By law you had 3 days to cancel the contract. Good luck.


Robert

Buffalo,
New York,
U.S.A.
Small Claims

#5Consumer Suggestion

Sun, January 20, 2008

You should file a small claims suit against them. By law you had 3 days to cancel the contract. Good luck.


Lee

Montgomery,
Alabama,
U.S.A.
Here's some additional

#6UPDATE EX-employee responds

Sat, January 19, 2008

Kecia here is some additional info that may help, he moves from area to area and at $1800 a whop in some areas he can clear $50000 + and keep going. I sympathize with you I sold some Kirby's to some friends and now they need help with the product and can't even contact them. I hope this helps. P.O. Box 91419 Mobile, AL 36606 BBB Reliability Report May Not Be Reproduced for Commercial or Sales Purposes Printer-friendly D & R Regional Development Center 402 Dr. M.L.K. Jr. Drive Mobile, AL 36603 Mobile County MAP General Information Original Business Start Date August 1985 BBB File Opened October 31, 1985 Principal Contact Mr. Dave McDaniel (Owner) Complaint Contact Ms. Rhonda McDaniel (Office Manager) BBB Member This company is not a member Type of Business Vacuum Cleaners-Service & Repair The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources. Nature of Business This company offers Kirby dealers, sales & service. Customer Experience Based on BBB files, this company has a satisfactory record with the Bureau. The Bureau has processed no customer complaints on this company in its three-year reporting period. To have a "Satisfactory Record" with the Bureau, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the Bureau, and be free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct. In addition, the Bureau must have a clear understanding of the company's business and no concerns about its industry. Licensing Information This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met. Additional Information This Business Operates under the Names D & R Regional Development Center D N R Regional Development Center DNR Regional Development Center K & T Enterprises McDaniel & Associates McDaniels, Dave & Rhonda (Kirby's) Addresses 4351 Midmost Dr., Mobile, AL 36609, Mobile County MAP 402 Dr. M.L.K. Jr. Drive, Mobile, AL 36603, Mobile County MAP Phones (251) 343-7505 (850) 477-5704 (850) 435-9904 (FAX) (850) 435-9904 (FAX) (251) 343-7176 (FAX) (251) 343-7176 (FAX) Reported on Saturday, January 19, 2008 As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time. The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of this BBB, it is stated in this report. 2008 BBB of South Alabama File a report with them because as you can see no one has filed on them, and they have a satisfactory raqting. I know different. Also there was some detective contacting them in early 2006.

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