SHAME ON YOU BILL GATES!!! A year ago I bought a "lemon" from your Co.l and it has not worked properly in the entire year. I can NOT afford to pay one of your technicians to impart his lack of knowledge to fix this. To all who have had similar problems with this Co., if you can afford it, Apple is a much better computer and people and technicians seem to know what they are doing.; They are much more humane.