Complaint Review: National Magazine Exchange - Clearwater Florida

I wanted to let people out there know about the way National Magazine Exchange does business these days. Well first of all, they send out letters telling you that they have been trying to reach you concerning your $1,000,000. Of course, they sent me this letter along with an identification number that I would need to give to the operator. There's always a (1-800) number.

Once there was an operator on the line with me they'd ask questions concerning the prizes they had at hand that could be won before the drawing of the sweepstakes. "What would you do with your one million dollars?" is what they ask you first. I answered that question and others as they followed. That's the question that you need to listen for. And besides they have to be nice and make conversation as the call progresses. These people are very well trained. They are very polite, energetic, and patient. If you need a few minutes to find your account number they don't mind waiting.

I was stupid enough to give out my new credit card number. They tricked me. Instead of them saying this call may be monitored or what have you, the person says hold one moment please so that I can get the manager on the line with us. Since there was a manager on the line I felt comfortable with giving them my personal information and answering the other questions that they asked. I received my credit card in May.

In the months of June and July I received the letters telling me to call the (1-800) number concerning the one million dollars. During both conversations they subscribed magazines like Time, Ebony, Blender, Better Homes&Garden, and Entertainment Weekly. The agreement with them was to charge these subscriptions to my card once a month. One thing after another came up in my life and so it became harder for me to pay my bills.

For the record I am a College student and I am now jobless. After my credit card account came to an outstanding amount it was put on hold for all charges to be taken on it. I thought at that point that the knuckleheads would get the picture that they SHOULD stop all subscriptions ship to my address. They didn't. They continue charging me, but they sent the bills to my home address instead. I see it like this.

If you can go through the trouble to send a delinquent account to a collection agency you can also immediately stop all subscriptions being charged on that account. I refuse to pay them $147.28. This is the last letter sent to me from North Shore Agency,Inc on the behalf of National Magazine Exchange. Read the following(typed from the original letter):

ACCOUNT STATUS: DELINQUENT

Subscriptions to: Time, Ebony, Blender, Better Homes & Gardens ,and Entertainment Weekly

I want you to clear your delinquent account with our client and get you name off their records. The amount owed is important enough to our client that it be paid.

Make a check payable to National Magazine Exch for the full amount owed and mail in the envelope provided. Your account will be cleared and collection will stop.

Change your account status from delinquent to 'paid in full.' Do it.

THIS IS AN ATTEMPT TO COLLECT A DEBT AND ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.

The collection mgr. who sent this letter was not so nice the last time a letter was sent to me.

I've physically wrote them and sent the letter off for them to cancel those subscription. The phone calls and letters are really getting irritating. Maybe I should call them this time.

Melody

Tupelo, Mississippi
U.S.A.