Mike
Gairloch,#2Consumer Comment
Mon, February 04, 2008
This is the same Company using a different name but this time purporting to be for Google instead of eBay www.ultimatesearchguide.com
Csrforever
San Jose,#3UPDATE EX-employee responds
Thu, November 22, 2007
HEY PEOPLE! i know I used to work for CLG and OS and all this! This is kind of scam! lets face it! sometimes customers just forget to cancel and then they just want their money back... sometimes is not. I know a lot of accounts sounds like an scam! I do know a lot of things about this company! but what can we do! just be carefull! I used to be a CSR and is not easy, were just trying to do our job, following scripts... its our job! please dont blame us for this... if u want just ask for a supervisor! I hated when a cust treats me bad even if that was not of my business!
Carole
Adin,#4Author of original report
Fri, December 02, 2005
I contacted the offending site...and informed them I had filed the complaint at RipOffReports. I told them I knew of their true reputation and after much struggle with their "customer support representative" and having to ask for the supervisor etc. and threatening further action to the CA state authorities, Consumer Protection agency, DA and the FTC etc., I was immediately refunded all the moneys given them (i.e. $9.95) in their scamming of me. I also had to change my account information because I feared their giving out my information to some affiliate entity and being harmed in retaliation by that. I have not had contact with them since. Thank God and the information on the ripoffreports site.
Mike
Goleta,#5Consumer Suggestion
Thu, December 01, 2005
Onlinesupplier (Newave Inc) is the same people who were selling a couple of products known as AUCTIONROAD AND HUD REFUND a couple of years ago , both of those programs were offered by the same company that used to be called Pinnacle LLC , they had to change their name due to the massive amount of customer's complaints with the BBB and FTC regarding their business practices. Although they continue to rip off customers using similar practices under different names , now days they advertise nationwide claiming to be Ebay by using Bobby Eubanks picture as their host , I wish bobby eubanks could be informed of what really goes on inside that company , or maybe he is aware and he just careless about his image being used in name of a misleading Company and Product . My advise to all customer like myself who have being riped off by these scammers is file a complaint with the BBB and the FTC regarding their practices , also if they dont want to give your money back when calling customer service , make sure you advise the operator that you will be contacting the D.A from your state and also the BBB , that reminds me of something else , if you go to the BBB you can search for onlinesupplier and they have created 3 different accounts in there due to their bad ratings , one has a goleta adress on it , the other one has a long beach adress on it and there is a 3rd one too that Iam not sure what's the adress they are claiming , so just remember , THEY ARE ALL THE SAME COMPANY run by the same guys off of La patera Ln in Goleta , California . Their phone representatives are told to inform customers that they are located in Long Beach , although that 's another lie , there is probably one guy working from a supposelly warehouse down there , but all phone calls operations are taken in Goleta California ( 7 La patera Ln - goleta california ) . I had enough of these guys taking my money and giving out my information to several other companies , I also found out the name of the guy responsible for their customer service operations , his name is tom kuljys , so if you want your money back , don't waste your time talking to whoever answers the phone , ask for Tom Kuljys and make sure you get your money back by following the steps mentioned above . Don't be fool by what they tell you , their advertisemnt is misleading , their sales practices are not legit and they are not EBAY , nor have discounted products that will help you being sucessfull on online auctions . You can also check their stocks under this letters NWWV OR nwwve.ob God bless us all .