Complaint Review: Panda Express - Kingman Arizona

You might have had a bad reaction from MSG poisoning. The FDA considers MSG to be generally safe, yet it doesn't require food/beverage companies to have it quantified or even mentioned on the label when its a component of other ingredients. They haven't disproved yet any of the brave doctors, researchers and insiders who are claiming that it's a neurotoxin that leads to many adverse, neuroendocrine and neurological effects. FYI, the FDA claims that only 2% of the public are sensitive to MSG, but that's a statistic from a study way back in the late 1970's that limited the symptoms to 3 and they had to be simultaneously and the effects were studied for only a few hours after MSG was consumed. Keep in mind, that's also based on the MSG levels back then. DON'T READ THIS ARTICLE, unless you care about your health: (((Redacted))) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Guys, I'm also from Golden Valley, AZ. When he says he couldn't afford to go to a doctor I'm inclined to believe him. Let me give you an example of my neighborhood, which incidently is his too. I live 8 miles from pavement, the nearest telephone pole is 4.5 miles from my home. My home is a 600 sq ft concrete structure which is unairconditioned. It's 97 out side now and only 89 inside. I have internet because the one company in town (not one stop light out here) happens to be wireless. I have no phone. I "go to town" once a week to buy groceries which I put in coolers because once I didn't and it was so hot the meat spoiled before I got home. Our nearest WalMart is about 30 miles away, in fact Panda is in the same parking lot. Panda has great food. I can't speak to what made him sick. I'm basically just letting you know that this area is extreamly economically depressed and it doesn't surprise me that he didn't seek medical attention. In all honesty I can tell from his posts that he's not from around here, his grammar and spelling are way too good! ;) There's this one fast food place VERY NEAR Panda that I get sick at never fail. I don't know what it is, I mean it can't all be the cooking right? I just don't go there. I know his posting had holes in the theory but at least he took the time out to actually post. If he hadn't at least gotten the word out there that he was having issues with their contact response time (I don't think it was actually the food that was the issue here) then the next person who has an issue with Panda Corp response issues would not have his information to arm themselves with. And that my friends is just my two cents worth, now lets all play nice K? Have a great day because we all deserve it!

I ADORE Pandas and never got sick there, but I do know that eating out exposes you to food poisoning more than eating at home. Unless you suck at cooking. lol Anyway, the point of posting stuff here is to get results from the company that wronged you, not to get sympathy from others.. I'm glad Panda's is sending you a gift certificate to make up for it. I love their food! Don't think I'd be able to eat there again if I got sick....still can't eat bagels and cream cheese to this day. lol

You are too sensitive. At least they did not critique your grammer. Hey Joe, maybe if you complain to them, maybe they will give you a gift certificate!

So.... from your response you got sick when you ate there because of MSG? Not food poisoning? Yuo have two issues in your rebuttal. As for MSG, IT IS NATURAL. Its not a chemical. Monosodium glutamate, also known as sodium glutamate and MSG, is a sodium salt of the non-essential amino glutamic acid. It is used as a food additive and is commonly marketed as a flavour enhancer. It has the HS code 29224220 and the E number E621. Trade names of monosodium glutamate include Ajinomoto, Vetsin, and Accent. It used to be predominantly made from wheat gluten, but is now mostly made from bacterial fermentation; it is acceptable for celiacs following a gluten-free diet. Although traditional Asian cuisine had often used seaweed extract, which contains high concentrations of glutamic acid, MSG was not isolated until 1907. MSG was subsequently patented by Ajinomoto Corporation of Japan in 1909. In its pure form, it appears as a white crystalline powder; when immersed in water or saliva, it rapidly dissociates into sodium cations and glutamate anions (glutamate is the anionic form of glutamic acid, a naturally occurring amino acid). As you can see it is a naturally occurring substance. So a company can market themselves as natural and use MSG

I ate there ONCE and IT IS NOT A PLACE TO GO IN MY OPINION OF YOU WANT TRUE VALUE FOR YOUR MONEY! WE BARELY MADE IT HOME BEFORE I WAS THROWING UP AND SO WAS ONE OF MY COUSINS WHO WENT WITH ME. I ALMOST MISSED A DAY OF WORK BECAUSE OF THOSE GUYS --I WONDER IF THEY ARE REALLY RED CHINESE OPERATIVES WHO ARE TRYING TO MESS UP AMERICANS. WHEN I POSTED MY ORIGINAL COMPLAINT,I GOT ALL OF THIS CRITICISMS FROM PEOPLE WHO IS SUSPECT WERE EMPLOYEES OF THIS PLACE... BUT I FELT LIKE HELL AFTER I PAID TOO MUCH FOR TOO DAMNED LITTLE FOOD THAT MADE ME SICK A FEW HOURS AFTER I ATE IT. I CALLED THE CITY HEALTH DEPARTMENT ON THEM AND HAVE NOT BEEN BACK. THEY ARE STILL IN BUSINESS SO EITHER THERE ARE PEOPLE WHO DON'T GET SICK WHEN THEY EAT MSG OR THERE ARE A LOT OF NEW FOOLS WHO WANDER IN AND OUT OF THERE. I AM TYPING IN ALL CAPS TO EXPRESS MY EXTREME ANGER AND DISSATISFACTION WITH THESE YUPPIE CREEPS! THEY ALWAYS TALK ABOUT NATURAL AND ORGANIC AND THEY DISTINCTLY POUT THE MSG IN THE FOOD AND WHO KNOWS WHAT OTHER KINDS OF CHEMICALS.... DO NOT EVERY GO THERE AGAIN! EVER! CAUSE THEY WILL NEVER GET ANOTHER DOLLAR OF MY BUSINESS. TELL YOUR FRIENDS. TELL THE CITY HEALTH DEPARTMENT. TELL THE STATE HEALTH DEPARTMENT!

Talk about ??? I am not sure where your last post came from, except that it seems as if you are being overly sensitive to the responses. No where did anyone say that you didn't eat at the Resturant, no where did anyone say you were not sick, and no where did I see that there was even a hint that you were not in this country legally. At least for me that didn't even cross my mind, and actually is not even relative to your issue. But with that said. If you are going to accuse a resturant on a PUBLIC web site that they caused you Food Posioning with no more than "I ate there and got sick 24 hours later"(paraphrasing). It is going to raise questions. Not that they couldn't be the cause, just that there could be several other causes. I'm glad you contacted the company, and came here to report it. However, as I said in my other responses you also need to contact the Health Department. If you did it just wasn't clear, if you didn't I don't really know why you haven't. Because it may not be Panda Express, it may be another resturant or it may even be some other cause. But if you don't report it they have nothing to check or compare against. At the very least they would send an investigator to the resturant. I will also tell you another possibility. You may have had an severe reaction to MSG that may have been in one of the ingredients. I don't believe that Panda adds any additional MSG, but one of their suppliers may have added it without any knowledge.

Jacob, There is nothing you CAN say that will make everybody who reads your report beleive you got food poisoning from Panda Express. It's not that anyone beleives you are lying. You're not trying to sue the company and you contacted them because you are concerned that someone else might get sick. These are good things. I believe the point others (and now myself) have been trying to make is that no matter how much you beleive the food from Panda Express gave you food poisoning there is: 1) No way to know for certain if you had food poisoning at all as many things can cause the same symptoms. To be honest even if you were rich and went to a hospital they only test for the most common out of the more than 250 bacteria, toxins, parasites and viruses that cause food poisoning. If you did not have one of the four or five they test for you still would not know for sure. 2) Assuming that your symptoms were caused by food borne basteria, toxins, parasites or viruses; the symptoms can start anywhere from a few hours to a few days after the food was eaten. Tell us that the Panda Express meal was the absolutely only thing you ate in the 48 hour period prior to the onset of your symptoms and then we will know why you KNOW it was the Panda Express food. If you did eat anything else in that time period then you do not know that Panda Express is the cause. I ate a pepperonin pizza when I was 18 and I got violently ill shortly afterwards. Projectile vomitting, diareah, the works. To this day (over twenty years later) I can not eat pepperoni pizza, it makes me gag. The thing is that even though I feal sure in my heart that that pepperoni pizza was the cause of my illness I know intelectually that I have no way to be sure what caused my illness and it's not like I am going to post a story warning people to stay away from pepperoni pizza! Food poisoning is notoriously difficult to track back to the source even when the case is confirmed unless there are multiple victims that all got sick from the same source at the same time.

I totally believe his story, though it may lack some evidence, he comes across as a person i could believe. I have gotten sick at many different panda express locations. not this one but i can attest to his problem. I do recommend that he try to remember that people here are only trying to get to the facts. I think some of you are being a little too hard on him and his situation. I myself can not afford to go see a doctor and so i believe that part of his story. As for the part about being sick for 6 days, i was sick for 10. On more than one occasion as well. I do tend to agree with him when he says people on this site have a desire to nitpick at the stories on this site. I believe Though that its part of an essential process at discovering the truth. As for him answering every question to avoid being called a liar. I disagree with that. Personally, i believe you guys should just quit harrasing him about the facts and just accept the fact that he could be telling the truth. THAT IS JUST MY OPINION, OF COURSE. I dont mean to step on anyones toes, i just feel that we as consumers should not fight amongst ourselves instead fight against the corporations that are hurting us, the CONSUMERS.

What more could i posibly tell you guys that would make you remotely believe my side of the argument. I didnt go to the doctor because i could not afford it and also because i just moved to the area and i dont have all the documentaion i need to register for a new doctor, And no im not an illegal, i know one of yall will pick at that unless i say it now. I was feeling absolutely horrible for nearly 5 days, almost 6 days. I know i had food poisoning because i called my mom in indiana and she told me she was 99% sure. she is a medical proffesional. And if this site and its members heavily scrutinize every word that is said then what indeed is the point in saying anything, should i just protest in front of panda express so i can get sued for slander. Yall are right i have no proof, No proof at all except the memory of eating a good meal and getting sick 24 - 36 hours later. Normally i prefer to cook my own meals but sometimes i do not feel like cooking and so i go to Places like these to get my food. What proof do yall require of me, reciepts, photos, how about camera footage. no wait let me guess.... Should i sign my name in blood so you would believe me. What the bleep should i say or show you to get you to believe me just 5%. WHAT. And i dont have to answer questions that are obvious attempts to Call me a liar and destroy any chance i have at getting my Situation out there. , AND THAT IS *just my opinion*. And yes perhaps i should have went to the doctor, but did yall ever figure that i could not afford it. No wait let me guess, i said that at least 3 times already, Have yall ever thought that when a person gets that ill that sometimes they do irrational things without thinking about it. Sry, i dont make 100,000 a year and drive a nice car or have a big house in the suburbs, like most americans i cannot afford that life, and like most americans i cannot afford to go see a doctor when i get sick, instead i have to rough it out. but when i get sick after eating at a place such as this and there is no other viable explanation that can explain my sudden illness. i tend to blame the food. Like most sensible people. I guess i will terminate my membership, since im not only a liar but i also have *HOLES* in my story. I will make sure that people hear about the rudeness of the people that frequent here. The downright barbaric judging that is done by people who have no more claim to the facts than the people who write the reports.

Reports and reporters are questioned when the reports themselves leave questions or ARE questionable. It's interesting to note that the 'nitpickers' and 'analyzers' of the site rarely if ever have occasion to post complaints, isn't it? Answering questions, entering discussion and providing facts and proof isn't usually a problem for anyone that HAS been legitimately ripped off or would like to learn how to possibly avoid similar situations in the future (and inform others in the process). *just my opinions*

The reason people are picking this report apart is because you don't offer any actual evidence that Panda Express gave you food poisoning. You say you didn't go to a doctor and therefore were not diagnosed with actually having food poisoning from something you ate. It could have been a number of other things... Maybe a viral or bacterial infection from another origin... Something picked up elsewhere (was the Panda Express you ate at in a food court? Was the tray you used shared with other restaurants and maybe not cleaned correctly? Was the table you ate on and might have set your fork on clean?)...Did you touch a door knob/stair rail/toilet handle/ steering wheel and then inadvertently touch your mouth/nose/open wound without washing your hands? Accusing a restaurant of food poisoning is a serious deal. Nobody is calling you a liar, but you offer little in the way of empirical evidence that Panda Express was responsible for you sickness. When you file a report against a company on a site designed to subject that company to consumer fear, your report in-turn will be subject to heavy scrutiny. Don't feel bad though, that's just the nature of it.

I was assured everything will be investigated. I just want to say one thing about all of this, how much i dislike some of the practices on this site. People always trying to nitpick everything you say, analyzing every word you type. The fact is im not a liar. But i feel like everytime someone analyzes a word i say im either being called a liar or like im watching an episode of doctor phil. Honestly, i think im going to terminate my membership to this site.

"..secondly food poisoning can manifest in 24 hours" - I didn't say it couldn't. The question was how can you be sure it was food poisoning? Because, the symptoms you described could also indicate something like a flu virus. If it was food poisoning how can you be sure it was them? It can take anywhere from a few hours to about 2 days to "manifest". "...and third of all i cannot afford to go see a doctor every time i get a scrape or when i dont feel good..." - This was not a scrape, and 30 minutes of vomiting and being in bed for 5-6 days is more than just not feeling good. If it was food poisioning the resturant would have had an obligation to pay for your medical care. "..And i Said i was considering to contact the health dept because i thought PE was not going to reply back to me..." - Again if this is a case of Food Poisioning you need to contact them, there is no "considering". Perhaps you were the only one, or perhaps there were more that reported it where they can track a source. At the very least they would send an inspector there to make sure everything was within code.

First of all when i wrote the report i wasnt thinking clearly, secondly food poisoning can manifest in 24 hours and third of all i cannot afford to go see a doctor every time i get a scrape or when i dont feel good. Im not rich like everyone else. it costs money. Honestly, is that all you guys do on this site is blast people with your overbearing superior atitude. I actually just got a reply back from Tracy Truong at the Guest Relations OFFICE. she told me that she will send me a gift certificate for the trouble but honestly i just want her to investigate the location i ate at because i do not want othe r people to suffer as i have. And i Said i was considering to contact the health dept because i thought PE was not going to reply back to me, it did take them 4 days but the form says only 2.

If you had food poisoning (which I have had like most people) I would have seen my Physician within 24 hours - no bones about it Undercooked chicken will cause that - happened to me twice Were you no dehydrated??? That is enough of a cause to see your DR or seek Medical Attention The last thing I would think about is contacting the corporate office of some restaurant Guess that is me - my health is more important than money

You eat at a resturant and within 24 hours are so sick for 5-6 days you can't even get up. Did you even call a doctor? How do you know it was food poisoning and not something like the flu? What did you want them to do to resolve the situation? By the way if you really think it was food poisoning, why are you only "thinking" about e-mailing the health department?