- Report: #281115
Complaint Review: Paypal Inc. - San Jose California
-
Author Confirmed
Why?
Paypal Inc.
2211 N First St , San Jose, CA 95131 San Jose, 95131 California, U.S.A.
Phone:
402-9352050
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Paypal, Inc. Paypal restricted my account without reason and took $1449 fron my credit card San Jose California
Paypal allowed me to register my international credit card in their system (they even charged me with a $1.95 refundable in the next transaction fee for this).
When I tried to use my paypal account; to pay for a computer,(that I need to do my job). Paypal froze the payment and kept the money in their account.
Now, the online vendor (E-com electronics https://www.ecomelectronics.com/) says they can not ship the computer due to paypal holding the payment, and I have been charged with $1449 by my credit card company.
I will not receive the computer on time (or not at all) and my job performance will suffer acordingly; I dont have the money to order another computer, while there are $1449 (my money) floating in the paypal corporate account
I have sent several messages to paypal, asking for a solution, (either send the money to the online vendor or to refund the money to my credit card account ) and I have been left with no response.
The people at Paypal are simply ignoring me, if they dont give me my money back; they will steal $1449 from a Central american guy who works really hard for every single dollar he earns. I never imagined an American Corporation could act in such a way.
Jorge
San Salvador
El Salvador
Click here to read other Rip Off Reports on PayPal
When I tried to use my paypal account; to pay for a computer,(that I need to do my job). Paypal froze the payment and kept the money in their account.
Now, the online vendor (E-com electronics https://www.ecomelectronics.com/) says they can not ship the computer due to paypal holding the payment, and I have been charged with $1449 by my credit card company.
I will not receive the computer on time (or not at all) and my job performance will suffer acordingly; I dont have the money to order another computer, while there are $1449 (my money) floating in the paypal corporate account
I have sent several messages to paypal, asking for a solution, (either send the money to the online vendor or to refund the money to my credit card account ) and I have been left with no response.
The people at Paypal are simply ignoring me, if they dont give me my money back; they will steal $1449 from a Central american guy who works really hard for every single dollar he earns. I never imagined an American Corporation could act in such a way.
Jorge
San Salvador
El Salvador
Click here to read other Rip Off Reports on PayPal
2 Updates & Rebuttals
Laure Prepon
Michigan,Saginaw
Horrible! Had To Hire Auction Essistance To Help Me
#2Consumer Comment
Fri, April 21, 2017
PayPal customer support reps are complete morons. They didn't bother to acknowledge me or bother to offer any assistance in getting my account restored. I had submitted all required documents and yet they still continue to ask for them after I submitted them 5 times. They keep saying it never showed when I have proof that I faxed the documents to them.
Finally after the 10th call, they conclude that they did receive it, but they couldn't verify my identity and are shutting my account down completely. Now I cannot accept payments from my customers nor continue business without them.
Complete and utter BS!!
Tried many ways to get back on, but they kept shutting me down. I came to my wits end and had to hire Auction Essistance to help me get back on.
Jorge
San Salvador,Central America,
El Salvador
Paypal Solved my complaint
#3Author of original report
Sat, November 03, 2007
Paypal restored my account and refunded the money to my credit card. it wasn't a smooth procedure though. Case Closed
