Laure Prepon
Michigan,#2Consumer Comment
Fri, April 21, 2017
PayPal customer support reps are complete morons. They didn't bother to acknowledge me or bother to offer any assistance in getting my account restored. I had submitted all required documents and yet they still continue to ask for them after I submitted them 5 times. They keep saying it never showed when I have proof that I faxed the documents to them.
Finally after the 10th call, they conclude that they did receive it, but they couldn't verify my identity and are shutting my account down completely. Now I cannot accept payments from my customers nor continue business without them.
Complete and utter BS!!
Tried many ways to get back on, but they kept shutting me down. I came to my wits end and had to hire Auction Essistance to help me get back on.
Jorge
San Salvador,#3Author of original report
Sat, November 03, 2007
Paypal restored my account and refunded the money to my credit card. it wasn't a smooth procedure though. Case Closed