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  • Report:  #671411

Complaint Review: Performance Hardwood Floors - Houston, Teaxs Internet

Reported By:
Deceived one - Houston, Texas, United States of America
Submitted:
Updated:

Performance Hardwood Floors
6140 South Loop east Houston, Teaxs, Internet, United States of America
Phone:
Web:
www.performancehardwoodfloors.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I contracted Neal Elden, owner of Performance Hardwood floors to sand and refinish the gym floor at Duchesne Academy. I was under the impression that Neal could handle this job after viewing his positive results from other reviews and a decent website infomercial, but I soon felt rather uneasy after receiving numerous complaints from the property manager about the workmanship. I folowed up by paying a visit to the school to address the concerns and of course Neal accompanied me to agree that it needed attention and so Neal agreed to correct his mistakes. I paid Neal Elden in full over $26,000 for his services, but since he has been paid he has ignored my e-mails will not return any phone calls. I basically lost a good customer "Duchesne Academy" and was also ripped off $26,000. I have contracted another company to fix Neal's problem and I will now have to pay another $19,000. Buyer beware and stay away from this company.


1 Updates & Rebuttals

Neal Elden

Houston,
Texas,
United States of America
Reply to this report

#2UPDATE EX-employee responds

Wed, March 13, 2013

To make things very clear, I was a sales representative for the company. I was not the final decision maker for this company. Also, who is this? No name was left, no contact info, nothing! I didnt like the actions of the company that I worked for, but I would like to know who this is.

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