Val
Houston,#2Consumer Comment
Wed, December 10, 2008
file with the Florida BBB. I have, and I'm still going around and around with them. I have emailed them, called their "customer service line", and have never received any answers. They only respond by rebuttal through my filed BBB report. if you read their rebuttals to alll these complaints and to my BBB report, they try to blame us. obviously, they are the problem with all these complaints.
Platinum Advantage Customer Service Department
Clearwater,#3UPDATE Employee
Tue, July 15, 2008
Please call customer service so we may rectify this matter with you. Our customer service department hours are Monday thru Friday 10am-5pm eastern standard time. The number was provided along with all the terms and conditions of our program designed to help customers re-establish their credit. This was all explained in detail during your recorded verification process during your enrollment for our Platinum Advantage Merchant Finance Account. Thank you.