- Report: #1358045
Complaint Review: Pop down weddings and events bc - Maple ridge
Reported By:
brad and cindy -
Maple ridge, British Columbia, Canada
Submitted:
Updated:
-
Author Confirmed
Why?
Pop down weddings and events bc
Maple ridge Maple ridge, Canada
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
Pop down weddings and events bc Collette trudeau Maple ridge
What a brutal and a bunch of crooks. The worst service ever. Booked an event with this company. Over charged us. Wouldnt stand behind there quote. Doesn't surprise me as the are metis. Should have known better . Stay clear of this mike mouse company they will rip u off
1 Updates & Rebuttals
Colette Trudeau
Maple Ridge,British Columbia,
Canada
Fraudulent Review from Disgruntled Family Member
#2REBUTTAL Owner of company
Tue, June 06, 2017
This is an unfortunate circumstance of a disgruntled family member who has chosen to lash out at our business online. We offered Lydia Buhler (an aunt and sister) free shelter and food for several months. She chose to leave our family home and then made claims to online friends that she was removed, which then caused these individuals to harass us online via facebook and unfavourable reviews about our company.
I, Colette Trudeau, am her niece and am Metis. I am very sad to know that my culture and heritage is being used as a reason why my company would ever 'rip someone off'. i am proud to be an Aboriginal business owner and to be in business with my incredible mother.
The facts are: 1) Our company did not service a wedding in February 2017 for a Cindy and Brad; 2) We pride ourselves on doing a wonderful job and going above and beyond our client's expectations; and 3) We have only ever received glowing verbal reviews from all our clients.
If we had ever disappointed a client, we would be transparent and would not be seeking to remove a negative review. If a negative experience was brought to our attention, we would do everything we could to make things right or refund our client's money. Your wedding is meant to be a memorable and positive experience and we want all our client's to know that they are in good hands.
We can assure all our clients that you will only receive incredible service from us and that we are dedicated to ensuring your wedding day is flawless! If you see this review, please do not hestitate to contact us as we truly do not want a petty review to prevent our current and future clients from working with our company.
