- Report: #204924
Complaint Review: Portrait Avenue Studios - Upland California
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Portrait Avenue Studios
2436 North Euclid Avenue Upland, 91784 California, U.S.A.
Phone:
909-972-1783
Web:
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Portrait Avenue Studios Partners Michael Rivera and Jerome Clay ripoff comp failed to del wedding pics and video all of which were paid for in advance. Upland California
Was married on November 9th of 2001 and like any other bride wanted every moment captured. Every moment was captured by still photo, video and a message from everyone on our engagement photo. All for the Price of $3000.00.
Like and huge family everyone wanted to see the proofs when they came out. SO a year after we had the proofs we finally were able to get them bakc from family members. We then turned them back into the studio for our selected albums.
6 months after dropping off the pictures I called every day for a week and left messages and sent e-mails every day. I even sent e-mails asking for quotes on service in hopes they would call me back. When I could get no response for a week I finally went down to the building. What I found brought tears to my eyes. The building manager was there with carpet cleaning crews. It seemed that the studio had already vacated and left no forwarding address or phone number for clients.
It has now been 2 years and the only pictures I have of our day are the ones taken by family. I would live to get back our pictures and if not the pictures make the partners running this business pay me back for what I payed for.
Theresa
Corona, California
U.S.A.
Like and huge family everyone wanted to see the proofs when they came out. SO a year after we had the proofs we finally were able to get them bakc from family members. We then turned them back into the studio for our selected albums.
6 months after dropping off the pictures I called every day for a week and left messages and sent e-mails every day. I even sent e-mails asking for quotes on service in hopes they would call me back. When I could get no response for a week I finally went down to the building. What I found brought tears to my eyes. The building manager was there with carpet cleaning crews. It seemed that the studio had already vacated and left no forwarding address or phone number for clients.
It has now been 2 years and the only pictures I have of our day are the ones taken by family. I would live to get back our pictures and if not the pictures make the partners running this business pay me back for what I payed for.
Theresa
Corona, California
U.S.A.
