Complaint Review: Pure Body Cleanse - Boc-raton Florida

I have been trying to get a refund since Jan12. I' ve made 11 calls all documented with times. Also had my bank fax imfo to 1-800-520-8117 Attn: Sharon on the 12th of Jan. I was told I would get a refund when they got my fax. called on the 13th to see if they got the fax andy said he would send me an email and call me to tell me they recieved it. NEVER GOT EITHER! called on 14th she said they took the money out on the 9th then hung up .

called back on the 15th Milang told said to check email -Email said my order was canceled nothing about refund. Called on the 19th Nanat said she process my refund once again, and it should be in my account in 2 days. Called back on the 23 because ,I never got the money so now, Lawrance said its still on hold to be processed got hung up on called back talked to Rachel she said it will be processed-WHAT A LIE! called on the 26 john said they would email me about my refund within 24-48 hourshe also gave me south florida nutrition addresse and was told someone would call me shortly- NOBODY DID!

Called on the 29th micheal said my refund was processed on the 26ththen hung up! Called back Tina got me a supervisor named jamie ID#397 She told me I would get my refund in 2 days well today is the 3rd of Feb. NOTHING YET!

The1 that got ripped!

newville, Pennsylvania

U.S.A.

*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.