- Report: #1305903
Complaint Review: Realtor.com - Internet
-
Author Confirmed
Why?
Realtor.com
Internet, USA
Web:
www.realtor.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Realtor.com DO NOT USE - TOTAL SCAM; Cant Cancel Internet
I was told that I could cancel with this service and was not informed it was a 12 month contract. I was also informed I would receive X amount of leads per month per zip code. After two weeks and several hundred dollars charged to my credit card, no leads. When I called to find out what was the issue, I was told by the CSR that based on the zip codes I selected, it would be unlikely that any leads would come in. I was told I could get a refund but when transferred to that department I was told no refunds are issued. When I asked to speak to a supervisor, I was told I was not allowed.
This business completely lies in the sales process and has a terrible product offering. Do not use this business to generate any leads at any cost.
Neal Goffman
1 Updates & Rebuttals
Alycia Moretti
Alabama,USA
Agreed to Cancel Account
#2UPDATE Employee
Wed, August 17, 2016
We worked with the customer in late May 2016 and cancelled the account as requested.
