- Report: #1310972
Complaint Review: Reliable Car Group - Springfield Missouri
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Author Confirmed
Why?
Reliable Car Group
3521 E Sunshine St Springfield, 65807 Missouri, USA
Phone:
1-866-318-7922
Web:
http://www.reliableusedcarcenter.com/
Categories:
Business Rating:
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Reliable Auto Group Got sold a piece of junk Springfield Missouri
I purchased a 2007 Chevy HHR from reliable auto group in September 2015; this was a birthday present for my wife. Upon doing the final paperwork, Gary the Financial Manager began pushing the extended warranty. I said is there something wrong with the car? He stated "No but with used cars better safe than sorry." Upon taking the car home, problems started within a day.
The check engine light came on 1 day after purchase, my wife took the car to the shop and they stated it was carbon build up in the O2 sensor. They said it was an easy fix and had her out in about 30 minutes. Since that time we have had the car in the shop 8 times for items from struts, injectors, sensors, and computer related issues.
I have called and talked to the sales manager on different occasions about the piece of garbage that was purchased from Reliable Auto Group. His solution to the problem is, "hey you got the warranty use it when you need to." It's not about the warranty or it getting fixed, it's about the time consuming issues it's having and the lack of concern for people’s hard earned money.
