- Report: #1227553
Complaint Review: RevitaEye - Santa Ana
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Author Confirmed
Why?
RevitaEye
PO Box 25389 Santa Ana, 92586-2065 USA
Phone:
888 206-0628
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
RevitaEye They are charging me $91.90 for an eye cream I am returning immediately after I received the eye cream in the mail. They said I didn't read the fine print on the order. Who Does? They counted on my not reading thr fine print so the could gouge me on the price. The original trial offer was less than $5.00. Santa Ana California
RevitaEye emailed me a trial offer for an eye cream for less than $5.00. My approval was accompanied by fine print that indicated I must pay $91 plus change if the trial cream was not rejected in a noted time period.
This violation of the fine print offer indicated they would send me another bottle of the cream. Unfortunately, I did not the fine print. The
I received the second bottle yesterday along with notice from the Bank of America that the charge of $91.90 was added to my debit account. I responded today by a phone cancellation to RevitaEye of any future orders. I also called their sales department that I was returning the second bottle by mail. They said they would only refund 15% because I had not adhered to the correct time period for the refund.
This practice is a ripoff because they know most people wont read the fine print. Further more, a reliable company would provide the potential customer with a warning in the same size print as the trial offer. I intend to get my money back. I will call the Bank of America to see if they can help and contact Consumer Reports. If you can help in any way, please let me know.
