Tori
Nettleton,#2Author of original report
Tue, May 23, 2006
Shortly after filing a report here, I came home to find a door card left by FedEx signaling an attempt to deliver. Product has been shipped, credit card billed, and I am going to FedEx tomorrow to pick up my order...Rest assured, though, I WILL NOT use this company ever again.
Shane
Perrysburg,#3Consumer Comment
Sun, May 14, 2006
I guess i'm lucky because my card has never been billed for the order I placed on April 7th. I have been able to get intouch with them on the phone (866-259-7122). I call over and over again and after being disconnected several times i have always gotten someone, they still state that it will be a couple of weeks. RIGHT. THey have asked if I want to cacell my order but I said know because I do not want a bill for a dr consultation which is in the fine print. When I checked thier certification it was through a diabetic supply company? Also at one point the site was down and being fixed by some security company? anyone else see this? I have told my cc company obout what is going on but they say they can not do anything unless a charge has been made. I think I will call and ask for a new card. What does worry me is that a few days after I got the message about the phen shortage I got an e-mail from "another?" company saying there is no shortage, and to log on to their site. And they had the SAME password posted on the e-mail they sent to me that I had used for US-Meds? What's up with that?