A young woman was cyber-bullied on Facebook by two employees (Torrie Olsen and April Marie McDaniel) of the Snap Fitness Phoenixville branch on 9/11/13. Hurtful, demeaning and slanderous things were said in this Facebook post, and the owner hasn't done anything to rectify the situation. Matter of fact, when I stepped in to confront the two individuals involved, my membership was terminated (even though I actually cancelled my membership in July.) World-class business this guy Chris Dowd runs. If you're against cyber-bullying, hate crimes, discrimination and everything in between, you should absolutely think twice about signing up at this gym, and protest your dislike for this type of conduct from a business.