- Report: #1095349
Complaint Review: Spirit airlines - Denver Colorado
-
Author Not Confirmed
Why?
Spirit airlines
Denver, 80002 Colorado, USA
Web:
Www. Spirtiairlines. Com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Spirit airlines 6 hour delay and too many extra fees! Denver Colorado
Just returned from a r t to Vegas. The flight out was 6 hours delayed. All that was offered was a $7 food voucher. A bigger airline would have gotten a plane to use sooner. Watch for the baggage fees. We paid an extra $120 in fees we were not expecting. The free carry on size is smaller than most airlines. The want to charge you $100.00 to check it at the gate. What a rip off ! We ended up calling the main number, waiting on hold over 5 minutes and just got on. The bag fee if your able to do this was $40. Water was $3 . If they help you when you check in, yes, that's a charge too ! I found the whole thing a joke. The k mart of airlines ! Your just asking for trouble if you fly Spirit.
1 Updates & Rebuttals
maggiephelp
las vegas,Nevada,
Spirit Airlines is a Great airline!
#2General Comment
Sat, November 30, 2013
In response to your report about fees, let me explain what I learned about all this. The fees are not what you make them out to be or the orther people who complain about them. I have learned that people don't read or take advantage of Spirit's offers which is the customer's fault entirely. I took advantage of the offers like the $9 Fare Club and saved 55 % on my bags which only cost me $20. Then I joined the World Mastercard and used that card to get double my miles plus since they don't expire I can build them up to use for flights during the following year. When I hear people cmplain about fees , I figure they must have not read or taken advantage of these offers . Finally, never book your ticket through sites like Expedia or Travelocity because they don't offer these savings. If you book through Spirit.com you will not only save the other web site fees but you can print out coupons to save up to $24 on each flight . Right now I travel rountrip from Las Vegas to Minneapolis for less than $30 plus $20 equaling about $50. Even if I pay for the $3 bottle of water I still make out big time. So my advice is to stop complaining and start enjoying these benfits before they go away.
